The schism referred to in 1 John 2:18 had already taken place within the Johannine community, with specific reference to the divisions between members, about the identity of Jesus Christ. The author nonetheless uses different semantically related verbs for communicating the ‘message’ (1:5; 3:11) about Jesus’ identity, each one with a particular nuance: through ‘speech, declaring’ [ἀπαγγέλλειν, 1:2, 3]; ‘proclaiming’ [ἀναγγέλλειν, 1:5]; ‘confessing’ [ὁμολογεῖν, 1:9; 2:23, 4:2, 3, 15]; ‘testifying’ [μαρτυρεῖν, 1:2; 4:14; 5:6–11] and through ‘writing’ [γράφειν, 1:4; 2:1, (...) 7, 8, 12, 13 (2x), 14 (3x), 21, 26; 5:13]. In the last chapter of 1 John (1 Jn 5:5–12), the author’s testimony (in writing) that there is eternal life in Jesus Christ who is the Son of God culminates when he incorporates the fundamental testimonies of the Father, the Spirit and the water and blood to endorse this. The intention of this research is to determine conceivable spiritual experiences fostered among those early Christians when this message about Jesus as the Son of God, the Christ, was communicated to them through these activities (declaring, proclaiming, confessing, testifying) and confirmed via the testimonies of the Father, the Spirit and the water and blood. (shrink)

Imagine, if you can, a small room, hexagonal in shape, like the cell of a bee. It is lighted neither by window nor by lamp, yet it is filled with a soft radiance. There are no apertures for ventilation, yet the air is fresh. There are no musical instruments, and yet, at the moment that my meditation opens, this room is throbbing with melodious sounds. An armchair is in the centre, by its side a reading-desk — that is all the (...) furniture. And in the armchair there sits a swaddled lump of flesh — a woman, about five feet high, with a face as white as a fungus. It is to her that the little room belongs.1. (shrink)

Subjects communicated prior to playing trust games; the richness of the communication media and the topics of conversation were manipulated. Communication richness failed to produce significant differences in first-mover investments. However, the topics of conversation made a significant difference: the amounts sent were considerably higher in the unrestricted communication conditions than in the restricted communication and no-communication conditions. Most importantly, we find that first-movers' expectations of second-movers' reciprocation are influenced by communication and strongly predict their levels of investment.

Affirmative action programs remain controversial, I suspect, partly because the familiar arguments for and against them start from significantly different moral perspectives. Thus I want to step back for a while from the details of debate about particular programs and give attention to the moral viewpoints presupposed in differenttypesof argument. My aim, more specifically, is to compare the “messages” expressed when affirmative action is defended from different moral perspectives. Exclusively forward-looking (for example, utilitarian) arguments, I suggest, tend to express the (...) wrong message, but this is also true of exclusively backward-looking (for example, reparation-based) arguments. However, a moral outlook that focuses on cross-temporal narrative values (such as mutually respectful social relations) suggests a more appropriate account of what affirmative action should try to express. Assessment of the message, admittedly, is only one aspect of a complex issue, but it is a relatively neglected one. My discussion takes for granted some common-sense ideas about the communicative function of action, and so I begin with these.Actions, as the saying goes, oftenspeaklouder than words. There are times, too, when only actions can effectively communicate the message we want to convey and times when giving a message is a central part of the purpose of action. What our actions say to others depends largely, though not entirely, upon our avowed reasons for acting; and this is a matter for reflective decision, not something we discover later by looking back at what we did and its effects. The decision is important because “the same act” can have very different consequences, depending upon how we choose to justify it. (shrink)

This article focuses on how biblical content and spiritualities can be communicated, probably more effectively, to (late) preschool children by using information technology, which has already been implemented successfully for years in secular and religious environments. Because children enjoy listening to stories, watching cartoons and playing every day, the approach in this research will be to propose a particular construct to communicate biblical content to preschool children. This construct comprises interactive storytelling, cartoon animation and educational gaming, which constitute a trilogy (...) for teaching biblical content and principles to preschool children. This should be done interactively. These three approaches have become fundamental designs and presentations in child education. Churches, Christian nurseries and other Christian educators, in general, are encouraged to develop computer programs according to the construct and strategy proposed in this article for the teaching of the Gospel to late preschool children. The approach in this article will be, firstly, to examine and explore the religious orientation of preschool children and, secondly, to validate and propose how computer technology can be implemented to communicate the biblical content to preschool children via the trilogy of interactive storytelling, cartoon animation and educational gaming in an uninterrupted experience. Contribution: This article argues that the use of interactive storytelling, cartoon animation and educational gaming should be used consecutively and uninterruptedly to communicate the biblical message to preschool children. This is probably the most effective way to keep the attention of these children and to affect their conduct. (shrink)

Sydney Shoemaker notes that my "avoidance of the standard philosophical terminology for discussing such matters" often creates problems for me; philosophers have a hard time figuring out what I am saying and what I am denying. My refusal to play ball with my colleagues is deliberate, of course, since I view the standard philosophical terminology as worse than useless--a major obstacle to progress since it consists of so many errors trapped in the seductively lucid amber of tradition: "obvious truths" that (...) are simply false, broken-backed distinctions, and other cognitive illusions. I want to shift the perspective of philosophy of mind, and for that task using the standard terminology would be counterproductive. Fortunately, the inevitable communication-difficulties my policy provokes are forced into the open by occasions such as this constructive confrontation, permitting me to clarify my shocking message. I am grateful to Shoemaker, and to Michael Tye, Frank Jackson and David Rosenthal, for their vigorous and sympathetic reactions to my book. (shrink)

It is very unfortunate that the philosopher who, as would be generally agreed, has had the greatest influence on modern thought is a writer whose style presents a particularly formidable barrier to the layman, or indeed to any reader tackling him for the first time; and this makes it all the more necessary that an effort should be made by those who have read and studied his works to communicate what they take to be the essential parts of his message. (...) The present article is an attempt to fulfil a part of this function, i.e. to convey a few of the leading ideas of Kant's Critique of Pure Reason, while leaving aside altogether his other writings. I hope Kantian scholars will forgive me if in the attempt to make some of Kant's ideas clear in a very small space to readers who have not specialized in the subject but are interested in philosophy I seem not to do justice to the complexity of his finer distinctions. Also I had better add that this article is simply an attempt to state Kant's doctrine; it is not intended as an expression of my own views, and refrains from criticism. (shrink)

This book gives tips on day-to-day communication and listening.

Acknowledgements -- Intimation -- Dressed to communicate, or not -- Storytelling as intimation: the model presented -- Storytelling as intimation, the model defended and refined -- Situational irony, the world made intimative -- Bibliography -- Index.

BackgroundIn crisis communication, warning messages are key to informing and galvanizing the public to prevent or mitigate damage. Therefore, this study examines how risk appraisal and individual characteristics influence the intention to comply with behavioral recommendations of a warning message regarding three hazard types: the COVID-19 pandemic, violent acts, and severe weather.MethodsA cross-sectional survey examined 403 German participants from 18 to 89 years. Participants were allocated to one of three hazard types and presented with warning messages that were previously issued (...) via an official warning app. Four components of risk appraisal—perceived severity, anticipated negative emotions, anticipatory worry, and risk perception —were assessed before and after presenting the warning message. Path models were calculated to predict the intention to comply with the warning message, controlling for age, gender, and previous hazard experience.ResultsFor the COVID-19 pandemic, higher age predicted warning compliance. AE predicted compliance in the case of violent acts. For severe weather, PS, age, and female gender lead to higher compliance. Changes across risk appraisal components were not consistent, as some facets decreased after the receipt of a warning message.DiscussionRisk appraisal has shown a marginal yet differential influence on warning message compliance in different types of hazards. Regarding the COVID-19 pandemic, the impact of sociodemographic factors on compliance should be studied more intensively. Moreover, integrating intermediary variables, such as self-efficacy, is necessary. (shrink)

In The Pragmatics of Text Messaging: Making Meaning in Messages Michelle A. McSweeney seeks to explore the meaning to be found in the labyrinth of text messaging language, and offers explanations b...

(1999). The lessons and messages of the holocaust as conveyed through Yom Hashoah (holocaust day) commemorations in selected Australian Jewish communities, 1945–1996. The European Legacy: Vol. 4, Postmodern Fascism, pp. 54-71.

Today, the earth is an interconnected globe humming with electronic transmissions-a chattering planet nestled in the provident silence of space. The ethical question is whether this is contributing to authentic human development and helping individuals and peoples to be true to their transcendent destiny. The new media are powerful tools for education, cultural enrichment, commercial activity, political participation, intercultural dialogue and understanding. They also can serve the cause of religion. Yet the new information technology needs to be informed and guided (...) by solidarity in the service of the common good bridging the digital divide within and among nations. The value-laden message of Western secular culture to people and traditional societies in many cases ill-prepared to evaluate it leads to widespread crisis, for example, in regard to marriage and family life. This technology can be a means for solving human problems, promoting the integral development of persons, creating a world governed by justice, peace, and love. It also can help men and women in their age-old search for self-understanding. Like today's world itself, the world of media, including the Internet, has been brought by Christ, inchoately yet truly, within the boundaries of the kingdom of God and placed in service to the word of salvation. (shrink)

This article makes the case for including frameworks of media ecology and mobilities research in the shaping of critical robotics research for a human-centered and holistic lens onto robot technologies. The two meta-disciplines, which align in their attention to relational processes of communication and movement, provide useful tools for critically exploring emerging human–robot dimensions and dynamics. Media ecology approaches human-made technologies as media that can shape the way we think, feel, and act. Relatedly, mobilities research highlights various kinds of influential (...) movement and stillness of people, things, and ideas. The emerging field of critical robotics research can benefit from such attention to the ways of thinking, feeling, and moving robotic forms and environments encourage and discourage. Drawing on various studies into robotics, I illustrate those conceptual alignments of media ecology, mobilities, and critical robotics research and point to the value of this interdisciplinary approach to robots as media and robotics as socio-cultural environments. (shrink)

Individuals with populist radical-right (PRR) attitudes seem particularly inclined to spread disinformation. However, it is unclear whether this is due to the large amount of disinformation with a PRR bias or a general tendency to perceive disinformation as credible and/or spread it further. This study explores (1) effects of a PRR bias on perceived message credibility and likelihood of spreading disinformation, (2) the extent to which perceived message credibility mediates the spread of disinformation, (3) effects of PRR attitudes on the (...) perceived message credibility of biased disinformation, and (4) whether a PRR bias of disinformation explains the spread of disinformation by individuals with PRR attitudes despite a lack of credibility. An online experimental study (N = 572) in Germany showed that the spread of disinformation is mediated by perceived message credibility of disinformation. PRR attitudes positively predict perceived message credibility regardless of whether it is biased or unbiased disinformation. (shrink)

This paper presents a communication protocol to reach consensus. In our setting, every player has asymmetric information and evaluates a fixed event on his information. According to the protocol, the sender sends non-partitional messages that he believes the event with a probability of at least his evaluation. We show that the posteriors for the event must be equal among the players after the communication. Journal of Economic Literature Classification: C62, C78.

Spitale, Germani, and Biller-Andorno’s (2024) PHERCC matrix sets out a useful and systematic framework for risk and crisis communication in public health emergencies. A problem in ensuring effective messaging is the extent to which the messaging environment is *quiet* or *noisy*: in other words, whether or not a message has to *compete with other messages* at the same time. I use the example of the UK’s experience during COVID-19, which was marked by tensions between the devolved regional governments—and consequently divergent (...) policy responses—which sowed confusion among the populace. More generally, if policymakers try to account for the needs of competing publics simultaneously (in order to meet the inclusivity and understandability principles), this may increase the noise problem and so actually undermine effective public health messaging. The issue of noisy messaging environments reveals a tradeoff between inclusivity and understandability versus effectiveness in risk and crisis communication. (shrink)

This research responds to urgent calls to fill knowledge gaps on COVID-19 in communicating social distancing messages to the public in the most convincing ways. The authors explore the effectiveness of framing social distancing messages around prosocial vs. self-interested appeals in driving message compliance and helping behavior. The results show that when a message emphasizes benefits for everyone in society, rather than solely for the individual, citizens find the message more persuasive to engage in social distancing, and also more (...) motivating to help others. The results further demonstrate that the proposed effects are higher for individuals who have a lower locus of control and lower fear of coronavirus as prosocial messages lead them to feel a joint responsibility in protecting from the pandemic. Theoretical and practical implications of the results are discussed. (shrink)

A growing body of research is exploring corporate communication in relation to corporate social responsibility (CSR) activities on social media (SM). Nonetheless, while these studies have shown that SM communication may be an effective tool for reaching and engaging various stakeholders, how the design of corporate CSR communication engenders trustworthiness has yet to be examined. To address this gap, we suggest that SM communication may include important signals related to trust; thus, we investigate whether companies use sources of trustworthiness (reputation, (...) performance, and appearance) while communicating with stakeholders and the response of the latter to such communication. Our empirical analysis is based on a database containing over 66,000 CSR-related messages from eight companies focusing on communication extracted from Twitter. These data are coded according to three sources of trustworthiness and two dimensions of CSR communication (social and environmental). Our findings indicate that all three attributes of trustworthiness are used by companies in their CSR social media communication. We also document how corporate efforts to use CSR communication that engenders trustworthiness influence stakeholder engagement. Our study therefore contributes to the literature on trust in relation to CSR by illustrating the importance of signaling that includes different sources of trustworthiness or their combination in corporate communication. By analyzing how the various trust attributes included in CSR communication affect SM reactions, we also identify which attributes lead to greater stakeholder engagement overall, particularly for the two analyzed dimensions of CSR communication. (shrink)

Social Networking Sites (SNSs) not only enable users to read or create content about brands, but also to easily pass along this content using information diffusion mechanisms such as retweeting or sharing. While these capabilities can be optimal for viral marketing, little is known, however, about how reading brand messages passed along by SNS contacts influences online brand communication outcomes. Results of a survey with active SNS users indicate that (1) message evaluation, (2) the relationship with the sender, and (3) (...) the receiver’s opinion leadership and opinion-seeking levels influence not only the receiver’s intention to pass along the message further, but also his or her attitude towards the brand. The implications of these findings are discussed, including how these capabilities brought on by SNSs change the brand-consumer relationship online. (shrink)

Much of what we believe we know, we know through the testimony of others. While there has been long-standing evidence that people are sensitive to the characteristics of the sources of testimony, for example in the context of persuasion, researchers have only recently begun to explore the wider implications of source reliability considerations for the nature of our beliefs. Likewise, much remains to be established concerning what factors influence source reliability. In this paper, we examine, both theoretically and empirically, the (...) implications of using message content as a cue to source reliability. We present a set of experiments examining the relationship between source information and message content in people's responses to simple communications. The results show that people spontaneously revise their beliefs in the reliability of the source on the basis of the expectedness of a source's claim and, conversely, adjust message impact by perceived reliability; hence source reliability and message content have a bi-directional relationship. The implications are discussed for a variety of psychological, philosophical and political issues such as belief polarization and dual-route models of persuasion. (shrink)

Drug Safety Communications are used by the Food and Drug Administration to inform health care providers, patients, caregivers, and the general public about safety issues related to FDA-approved drugs. To assess patient knowledge of the messaging contained in DSCs related to the sleep aids zolpidem and eszopiclone, we conducted a large, cross-sectional patient survey of 1,982 commercially insured patients selected by stratified random sampling from the Optum Research Database who had filled at least two prescriptions for either zolpidem or eszopiclone (...) between July 1, 2012 and June 30, 2013. Among the 594 respondents, two-thirds reported hearing generally about drug safety information prior to starting a new drug, with the remaining one-third “rarely” or “never” hearing such information. Providers and pharmacists were primary sources of drug safety information. Two-thirds of zolpidem users and half of eszopiclone users reported having heard about the related DSC messages, ability to accurately identify the major factual messages was limited. Respondents reacted to new drug safety information about their sleep aids by reporting that they would want to learn about alternative ways to help them sleep and seek out more information about the safety of their specific sleeping pill. Opportunities may exist for the FDA to work with providers and pharmacies to help ensure the DSC information is more widely received and is more fully understood by those taking the affected medications. (shrink)

Uncertainty is inherent in new and unexpected viral outbreaks such as the current COVID-19 pandemic. It imposes challenges for health officials in soliciting cooperative behavioural changes based on incomplete information. In this paper, we use evolving mask recommendations in the United States as an example to analyse the ethical importance and practical demonstration of trustworthiness in pandemic messaging and decision-making. We argue that responsible public health interventions in the time of uncertainties requires explicit intersecting ethical considerations both in action and (...) in communication to promote trustworthiness. First, as public health decisions have to be made in the face of incomplete and evolving data, health officials need to exhibit competence while committing to epistemic humility. They can explain the methods used in making and updating mask recommendations as well as explicitly acknowledge the need to incorporate sociocultural and other contextual considerations in translating scientific data into mask recommendations. Second, officials and agencies must uphold and communicate decisional transparency as part of their effort to demonstrate accountability and promote the public’s understanding of the evolving pandemic. Third, especially since both the pandemic and mask recommendations may have disparate impact on different populations, officials should start with the fair implementation of the least restrictive measures that can help reduce harm. (shrink)

As companies increasingly communicate CSR initiatives through social media, viral message propagation has become a crucial prerequisite for CSR success. Evidence from two experimental studies, one based on a national representative online sample, shows that social media peers’ endorsement of a CSR message in terms of number of shares, likes and positive replies contributes to an individual’s intention to share it on the social network and thereby participate in message propagation, and that this process can be explained by normative influences (...) exerted by the social media community through the activation of injunctive and descriptive norms, as well as social identity motives. Findings further confirmed that the norm-activating effects of social media endorsement are moderated by the empowering qualities of the CSR message, the sharing source of the message by affecting CSR credibility, and the recipient’s interdependent self-construal. Corporate communication managers are advised to achieve a high degree of initial social media endorsement of their CSR message, for recipients of the message to perceive social pressure motivating message sharing with their social media peers. (shrink)

The goal of this study was to test the role of message framing for effective communication of self-care behaviors in the context of the COVID-19 pandemic, contrasting health and economic-focused messages. We presented 319 participants with an unforced choice task where they had to select the message that they believed was more effective to increase intentions toward self-care behaviors, motivate self-care behaviors in others, increase perceived risk and enhance perceived message strength. Results showed that gain-frame health messages increased intention to (...) adopt self-care behaviors and were judged to be stronger. Loss-framed health messages increased risk perception. When judging effectiveness for others, participants believed other people would be more sensitive to messages with an economic focus. These results can be used by governments to guide communication for the prevention of COVID-19 contagion in the media and social networks, where time and space for communicating information are limited. (shrink)

In this article, we argue how instant messaging (IM) is actively made into a communicative space of their own among migrant girls. Triangulating data gathered through large-scale surveys, interviews and textual analysis of IM transcripts, we focus on Moroccan-Dutch girls who use instant messaging as a space where they can negotiate several issues at the crossroads of national, ethnic, racial, age and linguistic specificities. We take an intersectional perspective to disentangle how they perform differential selves using IM both as an (...) ‘onstage’ activity through which they express their communal, public and global youth cultural belongings and as a ‘backstage’ activity through which they articulate their individual, private and intimate identity expression. Instant messaging appears to be a space where they can strategically (re-)position themselves. The relationship between the online world of IM and the off-line world is shown to be intricate and complex; at certain points, both worlds overlap and at others they diverge. Despite all existing constraints that are both related to gender restrictions, often disenfranchised family backgrounds, religious dictums, and surveillance by parents, siblings and peers, which affect Moroccan-Dutch girls in specific ways, IM is also understood as a unique space for exerting their agency in autonomous, playful and intimate ways. (shrink)

Grief is, and has always been, technologically supported. From memorials and shrines to photos and saved voicemail messages, we engage with the dead through the technologies available to us. As our technologies evolve, so does how we grieve. In this paper, we consider the role chatbots might play in our grieving practices. Influenced by recent phenomenological work, we begin by thinking about the character of grief. Next, we consider work on developing “continuing bonds” with the dead. We argue that for (...) some, chatbots may play an important role in establishing these continuing bonds by helping us develop what we term “habits of intimacy”. We then turn to the “ick factor” some may feel about this prospect, focusing especially on ethical concerns raised by Patrick Stokes and Adam Buben about the risk of replacing our dead with chatbots. We argue that replacement worries are not as pressing as Stokes and Buben suggest. We resist these replacement worries by appealing to the “thin reciprocity”, as we refer to it, that such bots offer, as well as the fictionalist stance that we think users of the bots adopt when engaging with them. We conclude by briefly raising some additional concerns and highlighting future research questions. (shrink)

Risk and crisis communication (RCC) is a current ethical issue subject to controversy, mainly due to the tension between individual liberty (a core component of fairness) and effectiveness. In this paper we propose a consistent definition of the RCC process in public health emergencies (PHERCC), which comprises six key elements: evidence, initiator, channel, publics, message, and feedback. Based on these elements and on a detailed analysis of their role in PHERCC, we present an ethical framework to help design, govern and (...) evaluate PHERCC strategies. The framework aims to facilitate RCC, incorporating effectiveness, autonomy, and fairness. It comprises five operational ethical principles: openness, transparency, inclusivity, understandability, and privacy. The resulting matrix helps understanding the interplay between the PHERCC process and the principles of the framework. The paper includes suggestions and recommendations for the implementation of the PHERCC matrix. (shrink)

In health communication, metaphor can be considered as a reasoning device to let people understand an abstract concept in terms of a concrete one (Lakoff and Johnson 1980; Bowdle and Gentner 2005). Both the positive and negative communicative effects of metaphors have been largely pointed out in a variety of medical fields, from oncology (Semino et al. 2016, 2018) to mental health (Frezza and Zoccolotti 2019). The use of metaphors in vaccine communication has been less considered, though it might be (...) crucial to let people understand vaccination as an important collective health phenomenon. A previous study (Scherer et al. 2015) focused on the communicative effects of conventional metaphors for vaccination, but not specifically on novel metaphors deliberately used to explain the concept of population immunity in vaccination. We hypothesized that metaphors used to explain vaccination as a collective phenomenon could improve the communicative aims of pro-vaccination texts in many respects, ranging from understandability to trust in expertise. We designed a study to test the hypothesis: two groups of participants were presented with a text about vaccination as a collective phenomenon, described in either literal or metaphorical terms. They were asked to evaluate the text on different communicative aspects from both an individual and a collective point of view. The results confirmed the hypothesis that metaphor is an effective reasoning device and that it also enhances the overall communicative effects of the message, in terms of understandability, persuasion, feeling of control over the health situation, trust in expertise, and uptake of experts’ advice. However, the results show that this effect is significantly nuanced in the individual vs. collective response type. (shrink)

상황의 위기는 정보의 위기이다. 왜냐하면 위기는 사건에 대한 정보의 부족이나 공백을 발생시키기 때문이다. 따라서 그런 결함들을 처리하고 불확실성을 제거하기 위해서 위기 상황에서는 사회적 메시지가 발화된다. 그러므로 ‘어떤 메시지가 그리고 어떻게 소통되어야 하는지’는 위기를 극복하는데 있어서 매우 중요한 요소이다. 현재 인류는 코로나19 팬데믹으로 인해서 경제적이고, 사회적이고, 심리적인 심각한 위기에 봉착해 있다. 신종 전염병인 코로나 19에는 예방 백신이 없을 뿐더러 치료제를 개발하는 데도 상당한 기간이 소요될 것으로 예상된다. 그리고 단지 시점이 언제이냐의 문제일 뿐이지 인류는 새로운 감염병인 이른바 “질병 X”를 겪을 것으로 예상된다. (...) 따라서 본 논문은 이러한 장기적이고 반복될 수 있는 위기를 극복하기 위한 방안의 일환으로 ‘메시지의 소통’ 문제를 논의하고자 한다.BR코로나19 사태에서 대중이 매일 듣는 가장 중요한 메시지는 ‘사회적 거리두기’이다. 그리고 자가격리 대상자에게는 ‘자가격리’라는 메시지가 전달된다. 그런데 이 두 메시지는 과연 적합한 또는 최선의 메시지인가? 필자는 코로나19 팬데믹 상황에서 메시지가 갖추어야 할 요건들을 검토한다. 이 요건들에 의거해서 ‘자가격리’와 ‘사회적 거리두기’라는 메시지를 비판적으로 고찰했을 때에, ‘격리 중 자기돌봄’과 ‘감염확산방지를 위한 거리두기’라는 메시지가 더 바람직하다. 뿐만 아니라 효과적일 수도 있다고 필자는 주장한다. 코로나19처럼 신종감염병이 창궐하는 상황에서 사전예방과 사후치료를 위한 의료적 수단이 부재할 경우에, 사회적 메시지는 최대한 의료적인 성격의 메시지여야 한다. (shrink)

Human communication is often thought about in terms of transmitted messages in a conventional code like a language. But communication requires a specialized interactive intelligence. Senders have to be able to perform recipient design, while receivers need to be able to do intention recognition, knowing that recipient design has taken place. To study this interactive intelligence in the lab, we developed a new task that taps directly into the underlying abilities to communicate in the absence of a conventional code. We (...) show that subjects are remarkably successful communicators under these conditions, especially when senders get feedback from receivers. Signaling is accomplished by the manner in which an instrumental action is performed, such that instrumentally dysfunctional components of an action are used to convey communicative intentions. The findings have important implications for the nature of the human communicative infrastructure, and the task opens up a line of experimentation on human communication. (shrink)

Companies increasingly communicate about corporate social responsibility (CSR) through interactive online media. We examine whether using such media is beneficial to a company’s reputation. We conducted an online experiment to examine the impacts of interactivity in CSR messages on corporate reputation and word-of-mouth intentions. Our findings suggest that an increase in perceived interactivity leads to higher message credibility and stronger feelings of identification with the company, which also boost corporate reputation and word-of-mouth. This result implies that using interactive channels to (...) communicate about CSR can improve corporate reputation. Our results also show that the detrimental impacts of negative user evaluations on corporate reputation are much higher than the favorable impacts of positive evaluations. This finding suggests that, despite the effectiveness of interactive communication channels, firms need to carefully monitor these channels. (shrink)

Despite society’s increasing sensitivity toward green production, companies often struggle to find effective communication strategies that induce consumers to buy green products or engage in other environmentally friendly behaviors. To add clarity to this situation, we investigated the effectiveness of negative versus positive message framing in promoting green products, whereby companies highlight the detrimental versus beneficial environmental consequences of choosing less versus more green options, respectively. Across four experiments, we show that negatively framed messages are more effective than positively framed (...) ones in prompting consumers to engage in pro-environmental behaviors. More importantly, we find that anticipated shame is the emotion responsible for this effect. Furthermore, both environmental concern and the type of product promoted serve as moderators; thus, the mediating role of anticipated shame is attenuated when environmental concern is low and the product is a luxury one. Finally, we discuss the theoretical and managerial implications of our work, along with its limitations and some directions for future research. (shrink)

Despite society’s increasing sensitivity toward green production, companies often struggle to find effective communication strategies that induce consumers to buy green products or engage in other environmentally friendly behaviors. To add clarity to this situation, we investigated the effectiveness of negative versus positive message framing in promoting green products, whereby companies highlight the detrimental versus beneficial environmental consequences of choosing less versus more green options, respectively. Across four experiments, we show that negatively framed messages are more effective than positively framed (...) ones in prompting consumers to engage in pro-environmental behaviors. More importantly, we find that anticipated shame is the emotion responsible for this effect. Furthermore, both environmental concern and the type of product promoted serve as moderators; thus, the mediating role of anticipated shame is attenuated when environmental concern is low and the product is a luxury one. Finally, we discuss the theoretical and managerial implications of our work, along with its limitations and some directions for future research. (shrink)

This paper describes semantic communication as an arbitrary loss function. I reject the logical approach to semantic information theory described by Carnap, Bar-Hillel and Floridi, which assumes that semantic information is a logical function of Shannon information mixed with categorical objects. Instead, I follow Hirotugu Akaike’s maximum entropy approach to model semantic communication as a choice of loss. The semantic relationship between a thing and a message about the thing is modelled as the loss of information that results in the (...) impression contained in the message, so that the semantic meaning of a bear’s footprint is the difference between the actual bear and its footprint. Experience has a critical function in semantic meaning because a bear footprint can only be meaningful if we have some experience with an actual bear. The more direct our experience, the more vivid the footprint will appear. In this model, what is important is not the logic of the categories represented by the information but the loss of information that reduces our experiences of reality to functional communication. The hard problem of semantic communication arises because real objects and events do not come with categorical labels attached, so the choice of loss is necessarily imperfect and illogical. (shrink)

Instant messaging is a highly diffused form of communication among younger populations, yet little is known about the emotional experience during IM. The present study aimed to investigate the emotional experience during IM by drawing on the Circumplex Model of Affect and measuring heart rate and electrodermal activity as indicators of arousal in addition to self-reported perceived emotional valence. Using an experimental design, we manipulated message latency and message valence. Based on data collected from 65 young adults, we observed arousal (...) as participants’ electrodermal activity levels increased from the time a fictitious peer started typing a response to the receipt of that response, especially in the delayed condition. Electrodermal activity levels also increased in both the positive and the negative message conditions. No changes were observed for heart rate. Participants’ self-report perceived emotional valence revealed that positive messages were evaluated as more pleasant and the peer as more available, while no difference in the self-report was found for message latency. These findings shed light on the emotional experience during IM by adding valuable insights on the physiological processes underlying the anticipation of social reward, but only during delayed IM exchange that can be observed in Human–Computer-Interaction. (shrink)

Agent communication languages (ACLs) invoke speech act theory and define individual message types by reference to particular combinations of beliefs and desires of the speaker (feasibility preconditions). Even when the mental states are restricted to a small set of nested beliefs, it seems that there might be a very large number of different possible preconditions, and therefore a very large number of different message types. With some constraints on the mental attitude of the speaker, we enumerate the possible belief states (...) that could serve as preconditions for individual message types, and we identify how these states correspond to different possible message types. We then compare these with FIPA’s primitive message types. Our approach clarifies the nature of core message types in an ACL, and perhaps settles issues concerning just how many, and what types of, speech acts should be seen as primitive in such languages. (shrink)

This article investigates how text messages and mobile phone calls interrelate as parts of continuous communication sequences. Based on the recorded mobile communication of 14-year-olds in Denmark and a conversation-analytic approach, the article will show that after a text message in a continuous communication sequence, four different types of conversation may follow: the answer, the reminder, the resumption of conversation and the confirmation. In itself, the change from text message to conversation requires no interactional efforts from the participants. However, changes (...) of mode are related to the different communicative possibilities the text message and the phone call offer: text messages and calls have distinct formal qualities that govern their uses, and participants in a given sequence move between the two modes, exploiting the potential of each as they ascribe meaning to the written and spoken media. (shrink)

Abstract The idea of disembodied communication has received widespread discussion in the context of the various kinds of online interaction. Electronic mail is probably the purest form of text-based communication where interlocutors are present in mind rather than body. I argue that this online model provides a way of understanding and defending the possibility of a certain kind of public religious experience, contra the many critics of the very coherence of genuine religious experience. I introduce the concept of ‘telic possibility’, (...) a specific kind of modality, applying it to e-mail. I argue that we can reasonably move from the telic possibility of disembodied communication in mundane e-mail exchanges to the epistemic possibility of communication from a divine being in cases where the content of the messages is sufficiently extraordinary. Content Type Journal Article Category Special Issue Pages 1-17 DOI 10.1007/s13347-011-0051-6 Authors David S. Oderberg, Department of Philosophy, University of Reading, Reading, RG6 6AA UK Journal Philosophy & Technology Online ISSN 2210-5441 Print ISSN 2210-5433. (shrink)

The present study investigated the influence of related and unrelated emotions on judgments about a news article. An experimental study was designed to manipulate both the relatedness of an elicited emotion (i. e., anger) to the news article and processing depth. Following mood and emotion effects theory, related anger was expected to have a stronger effect on judgments about the media message than unrelated anger. Processing depth was expected to moderate this effect. The results showed a main effect of relatedness (...) and a main effect of processing depth, but the interaction effect was not found. Implications of the findings for understanding how emotions influence the processing of media stimuli are discussed. (shrink)

Purpose The purpose of this study is to examine the primary sources and methods of Web-based messaging during the early stages of the coronavirus pandemic. The authors use ethical lens to develop a conceptual framework to inform and reduce conflicts of Web-based messaging associated with COVID-19. Design/methodology/approach This paper provides a comprehensive review of three different ethical schools and identifies the cohesive theme of common good across them. Common good leading to a greater good serves as the overarching ethical construct (...) for Web-based messages that focus on society and not the singular individual, business or political ideology. Findings The findings suggest that the ethical construct of common good focuses on prioritizing the society over the individual and draws upon utilitarian principles focused on consequences, Kantian principles focused on intentions and Aristotelian principles focused on the definition of good. Web-based messaging on COVID-19 originates from diverse public and private sources and ethically can be governed by adherence to achieving the greatest good for society. Pervasive conflicts with COVID-19 messaging can be mitigated by pursuing a more ethical agenda with messages. Originality/value This manuscript provides a conceptual framework, based on ethical principles, to serve as a blueprint for Web-based messaging during a pandemic. This work offers an ethical perspective for communication during a pandemic and it is original in conceptualizing the components of Web-based messaging and decomposing them into the different levels where conflicts can occur. This article can serve as a template for Web-based communication pertaining to future pandemics and other events that benefit from prioritizing the impact on society over the impact on the individual. (shrink)

The COVID-19 pandemic was a global health crisis that required US residents to understand the phenomenon, interpret the cues, and make sense within their environment. Therefore, how the communication of COVID-19 was framed to stakeholders during the early stages of the pandemic became important to guide them through specific actions in their state and subsequently with the sensemaking process. The present study examines which frames were emphasized in the states' press releases on policies and other COVID information to influence stakeholders (...) on what to focus on to help with sensemaking during the crisis. We conducted content analysis on 602 press releases from 50 US states using an unsupervised machine learning approach called Latent Dirichlet Allocation (LDA). The results show that health communication using press releases to help the public make sense of the crisis were framed to include health frames as well as economic frames. Health communication messages are typically framed with health and safety measures; however, this study shows that economic frames were emphasized more than public health frames in the government's health communication for COVID-19, which forced both large and small businesses to engage in specific socially responsible activities that were previously voluntary to support public health safety. (shrink)

Purpose – Does the same news item on three different online news platforms, namely: newspapers, blogs and video news, impact each of perceived source credibility, likeability, content believability and attitude toward a message, differently? The paper aims to discuss these issues. Design/methodology/approach – An experimental approach conducted among university students is adopted. Findings – The psychometric properties of the instruments used are supported. Results showed that source credibility did not differ for the three platforms, indicating that respondents did not find (...) one platform less credible than another. However, differences were observed on each of content believability, likeability and attitude toward the message. Online newspapers scored highest in all of these. Blogs came second in both content believability and likeability, while video news came second in attitude toward a message. Research limitations/implications – A number of limitations are noted. In particular, generalisability of findings to all youths in the country and beyond must be done with extreme caution. Practical implications – The results suggest that the medium does change the message and online newspapers as a platform retain an advantage despite the arrival of alternative new media platforms, represented by blogs and video news. The latter emerges as the least effective indicating that respondents appear to prefer reading their news. Originality/value – The paper uses an experimental approach and robust measures to compare news platforms across a number of elements in the communication process among a strong user segment. (shrink)

This article examines the discursive construction of a specific letter-style multilingual crisis message released by local governmental institutions during China’s battle against the COVID-19 pandemic. Based on a sociocognitive analysis of a collection of 33 English-language messages, the analysis revealed the structural features of the message and the discursive strategies in constructing and negotiating the identities of the message’s addresser and the addressee. It was found that the discursive relationship between the addresser and the addressee was established on an ingroup-outgroup (...) distinction mediated by neutralising strategies to reduce authoritative imposition and image-enhancing strategies to promote a responsible government. The findings suggest that multilingual crisis communication is a multivocal, complex social practice shaped by genre, textual, media and contextual factors. These findings will provide insights into the crisis discourse as an emerging topic of interest and help inform multilingual communication strategies in and beyond the context of a public health emergency. (shrink)