Systems, machines and organisation of forms developed in the Engineering and Manufacturing sectors frequently lay the basis for systems design philosophy at a general level. An analysis of technological change in these sectors reveals that the resultant deskilling is not limited to the shop floor and is now spreading to intellectual work. The impact of ‘machine based systems’ on designers is explored in some detail and suggests the need for alternatives which are based on ‘human centred systems’. (...) Some attempts to design sub-systems are described. (shrink)

This paper decribes the theoretical and methodological issues involved in the social shaping of technology and work, with particular reference to human centred computer integrated manufacturing (CIM) systems. Conventional approaches to the understanding and shaping of the relationship between technology, work and human development are criticised, and an alternative, human centred approach is outlined. The methods and processes whereby the design of human centred CIM systems may be shaped and evaluated are then (...) described and appraised. (shrink)

What skills are required for working with computer-controlled machines in the manufacturing area? Taking the developments in the machine building sector in Germany as an example, it becomes apparent that a human-centred approach (skill-based manufacturing) offers the companies many advantages over Tayloristic forms of work organisation and automation. Closer observations reveal that skills and qualifications based on empirical knowledge and individual capabilities, such as a feeling for machines and materials, continue to play an important part in (...) the work with computer-controlled machines. So far, however, skills of this kind have received neither practical nor systematic consideration and are regarded as tacit skills in most cases. Therefore it is particularly the use of computer technology which is likely — in most cases unintentionally — to restrict and undermine the essential preconditions necessary for the development and application of such skills. (shrink)

In July 1993, the Scottish Highlands Centre for Human Caring sponsored a conference with the title Exploring the Spirituality in Caring. The papers given at the conference and included in this volume are offered as a contribution to the debate that must take place in nursing and in the wider context of health care provision. Ann Bradshaw's paper puts the debate in context arguing that nursing is fundamentally a loving response to the human being created in the image (...) of God. (shrink)

This chapter examines the role of shopfloor knowledge in the operation of advanced manufacturing systems. Design trends towards full automation are contrasted with those toward hybrid, human-centred systems with particular emphasis on job design and the development and reproduction of knowledge. The chapter concludes with a short discussion of the problems inherent in hybrid design.

The dominance of the modern concept of risk and calculability is challenged by and has to be distinguished from “manufactured uncertainties.” Typically today, conflict and controversy flare up around this particular type of new manufactured risk. Neither natural disasters – threats – coming from the outside and thus attributable to God or nature have this effect any longer. Nor do the specific calculable uncertainties – “risks” – which are determinable with actuarial precision interms of a probability calculus backed up by (...) insurance and monetary compensation fall in this category. At the centre of attention today, by contrast, are “manufactured uncertainties.” They are distinguished by the fact that they are dependent on human decisions, created by society itself, immanent to society and thus non-externalizable, collectively imposed and thus individually unavoidable. (shrink)

Relational-Centred Research for Psychotherapists: Exploring Meanings and Experience . Chichester, UK: Wiley-Blackwell. Soft cover (263 pages). ISBN: 978-0-470-99777-2 Indo-Pacific Journal of Phenomenology, Volume 10, Edition 2, October 2010: 87-88.

More companies are understanding the benefits of designing work to enhance, rather than minimise, the contributions of their employees within human-centred systems. To do this, they require their supportive subsystems (such as training, job, and team design, performance measurement and information) to provide people with the ability, motivation and opportunity to become increasingly involved. Opportunity for involvement will require different communication interfaces, providing data and background information both personally and at the work site or process. In the past (...) few years, the media available for visualisation and communication have become much more numerous and have much greater capabilities. This paper examines the information requirements of certain features of modern manufacturing enterprises—local control, skills, knowledge and training, function allocation and team communications. It then assesses the utility of three broad types of information display—Personal Digital Assistants (PDAs), Multimedia/Closed-circuit Television (CCTV) and Virtual Environments (VEs)—for shopfloor systems. (shrink)

Small batch manufacture dominates the manufacturing sector of a growing number of industrialised countries. The organisational structures and management methods currently adopted in such enterprises are firmly based upon historical developments which started with individual craftsmen. These structures and methods are primarily concerned with the co-ordination of human activities, rather than with the management of theknowledge process underlying the creation of products.This paper argues that it is the failure to understand this knowledge process and its effective integration at (...) aKnowledge Level which presents the real barrier to increased flexibility, not, as is presently perceived, a lack of suitableInformation Level integration. Potential techniques and methodologies for achievingKnowledge Level integration are beginning to emerge from Artificial Intelligence research. Realisation of full Knowledge Level integration will not only require further research into the AI techniques and methodologies involved, but also an understanding of the wider human aspects of their application. Some questions concerning the effective coupling of human and artificial intelligence to achieve Knowledge Level integration of the product creation process are presented. (shrink)

It is held that the quality of the working environment afforded to an individual critically affects the health and well-being of that individual. This has consequences for both the quality of work which that individual can actually perform, and for the quality of the society in which that individual has a place. Conceptions of a fit working environment have led to the idea of a human-centred system, and this idea is applicable to the area of knowledge-based systems (KBS). (...) A system structure is discussed, which permits a human-centred approach to be adopted towards KBS design. It is held that the performance of such a system will generally exceed that of unaided KBS operation. (shrink)

The city of Puebla was put on the UNESCO list of Cultural Heritage of Humanity in 1987; its history dates back to the sixteenth century allowing for the preservation of various important buildings, such as churches with baroque and neoclassical facades, buildings from the period known as Novo Hispanics, when some of its historic neighbourhoods were founded, including the Barrio el Refugio, hereinafter referred to as BR, where indigenous people employed in the lime manufacture used to live. Since those times, (...) however, the neighbourhood has become a place with bad reputation, “a den of thieves”. The traditional, religious commemoration, the “Fiesta Patronal de la Virgen del Refugio,” is the most important celebration in the neighbourhood. In the Church of La Virgen del Refugio, built in the seventeenth century after an inhabitant painted a mural with the image of the virgin, the “mañanitas” are sung with the Mariachi. During the patronal feast, the “El Refugio Cultural Festival” is held with more than a hundred artists taking part and creating about a thousand murals according to the organiser’s estimation. This happens in the city where a project “Puebla Ciudad Mural” was started, as an initiative of the “Colectivo Tomate,” which sought to regenerate the neighbourhood through art, in alliance with the government and private companies. However, these policies are more tourist oriented rather than benefit the neighbourhood. For this reason, the graffiti movement “Festival Cultural el Refugio” is becoming a meeting point for urban artists from Mexico and Puebla, accustomed to taking up public or private space, as they demand space where they can live and express themselves. For ten years the festival has realised more than one thousand pieces of urban art, including Wild Style graffiti, bombs, stickers, stencil, and murals. All this is done under the patronage of the artists themselves, as three hundred of them come from all over the country to take part in every edition of the festival that does not receive any government support or other form of sponsorship. (shrink)

Functionalism has long been the dominant paradigm in systems development practice. However, functionalism promotes an innate and immutable instrumental rationality that is indifferent to human values, rights, society, culture and international stability. It, in essence, lacks empathy. Although alternative paradigms have been promoted for decades in the systems development literature to help address this deficit, functionalism remains dominant. This paper reiterates the call for a fundamental paradigm shift away from myopic functionalism and towards a more empathic and human- (...) class='Hi'>centred philosophy. It argues that the human-centred tradition offers a philosophically compatible and mature approach that can be practically harnessed for promoting empathy in systems development. The paper investigates the potential of systems development to become truly human-centred using data originally collected as part of a multi-method critical-interpretive study of privacy in information systems development. Multiple methods are used for the data analysis presented, including principal components analysis, hierarchical clustering, Q methodology and descriptive statistics. The multi-method analysis demonstrates that a marked discreteness exists between human-centred sentiments and instrumentally rational ones in systems development praxis. The paper concludes by presenting recommendations on how human-centred values can be practically fostered and engaged to enable greater empathy in contemporary system development and strengthen international stability. (shrink)

In this paper, the concept of Human-Centred Technology will be described with regard to the different dimensions of workplace, groupwork and networks and in terms of the frameworks of both society and the natural environment. These different aspects of Human-Centred Systems will be illustrated by a series of case studies representing several European countries. The report covers a wide range of research fields. The emphasis is on technology: the roles of control and information technology in enterprises (...) today — including issues of applying AI — and the strategies of designing and implementing technology taking into account the specific aspects which characterize human-centred systems. (shrink)

The cornerstone of the human-centred tradition lies in two notions: socially useful production and human machine symbiosis. However, only the latter became in focus in the successive user-centred design approaches. The paper makes a critical ‘flash-back’ to various human centred design approaches since the 1970s. In addition, it explores the sustainability challenges facing the current situation and suggests that ‘human-centredness’ should be extended to ‘human-context centred’ approach in order to recognize the (...) challenges of the sustainability. Finally, the paper discuss the possibilities to develop and use narrative and modelling simulation methods including both qualitative and quantitative tools in a combined approach to meet the challenges of sustainable development within such a human-context centred approach. (shrink)

The cornerstone of the British human-centred tradition lies in the two notions, human machine symbiosis and socially useful technology. The contemporary tradition has its roots in the LUCAS PLAN of the 1970s and has recently been shaped by a number of European social and technological movements in Scandianvia, Germany, France, Ireland and Italy. The emergence of the information society places the human-centred debate in wider socio-economic and cultural contexts. The paper explores the shaping of the (...) European dimension of the human-centred tradition and proposes a research agenda for social innovation for inclusive information society. (shrink)

A post-modernist analysis of human-centred technology (HCT) suggests the ideology which informs the theoretical and practical development of HCT resonates with ideological representations of machine intelligence portrayed in science fiction (sf) films. It is argued that such an ideology reflects and reinforces ontological dualisms which constrain our ability to imagine and realise our future relations with technology. This paper invites proponents of HCT to meet their shadows, to transgress, the cultural and discursive borders constructed in the name of (...) modernism, and to reflect on what is taken-for-granted and peripheralised within their own work. (shrink)

The requirement for anthropocentric, or human-centred decision support is outlined, and the IDIOMS management information tool, which implements several human-centred principles, is described. IDIOMS provides a flexible decision support environment in which applications can be modelled using both ‘objective’ database information, and user-centred ‘subjective’ and contextual information. The system has been tested on several real applications, demonstrating its power and flexibility.

Currently there is a clear trend towards questioning the traditional sovereign human self which for two hundred years has had an undisputed central status within European culture and philosophy. This challenges the tradition of anthropocentrism which in a Scandinavian computer science context has had two theoretical foundations: the workoriented design theory represented by the Scandinavian participatory design philosophy, and the idea of the computer to a rather passive medium for human communication. The process, reducing the computer to a (...) rather passive medium for human communication. The paper firstly examines these two theoretical anthropocentric positions. Secondly it outlines the trend towards challenging the status of the human self within different research contexts. This trend represents a challenge for Human-centred systems design. Finally, it discusses the new demands for conceptualising basic IT research phenomena created by this development, with particular focus on the issue of human-centredness as a systems design strategy. (shrink)

The paper argues that the human-centred approach should be considered as an alternative to the techno-economic model of the EC information society. This alternative approach should be based on the principles of democratic participation of citizens and social cohesion. Using a community development based approach the paper introduces concepts of partnership, tripartite collaboration and universal participation. Having evaluated a human-centred approach to the information society this is then applied to the results of four case studies of (...) Danish and Swedish community teleservice centres (CTSCs), and the subsequent lessons drawn. (shrink)

Current usage of the expression “human-centred” in computing contexts suffers from a lack of clarity, and involves internal contradictions. It is not enough to base the concept of human-centredness on ideas of social utility, collaborative working or human controllability. However, the concept of human action (which embodies reference to human freedom) provides a theoretical underpinning to human-centredness by combining, from a human standpoint, concern with process and concern with goals. This has consequences (...) for the design process, prompting us to include new concerns in our system specifications and providing some pointers towards human-centred design methodology. (shrink)

Privacy remains an intractable ethical issue for the information society, and one that is exacerbated by modern applications of artificial intelligence. Given its complicity, there is a moral obligation to redress privacy issues in systems engineering practice itself. This paper investigates the role the concept of privacy plays in contemporary systems engineering practice. Ontologically a nominalist human concept, privacy is considered from an appropriate engineering perspective: human-centred design. Two human-centred design standards are selected as exemplars (...) of best practice, and are analysed using an existing multi-dimensional privacy model. The findings indicate that the human-centred standards are currently inadequate in dealing with privacy issues. Some implications for future practice are subsequently highlighted. (shrink)

This article applies jus in bello criteria to a relatively novel tactic in asymmetrical warfare: the attempt by a conventionally weaker force to shape the conditions of combat so that the (morally scrupulous) stronger force cannot advance without violating the rules of war. The weaker side accomplishes this by placing its own civilian population before the attacking force: by encouraging or forcing civilians to be human shields, by launching attacks from civilian areas, by provoking reprisal massacres, by creating humanitarian (...) disasters, and by secreting military targets in civilian neighborhoods. This set of tactics is introduced with historical examples taken from recent conflicts in the Balkans and the Middle East. The paper argues that the doctrine of double effect is largely inapplicable to these tactics due to their publicity-seeking nature; that enemy war crimes do not reciprocally release the attacker from his moral obligations; and that responsibility for vulnerable civilians devolves to anyone with the power to offer them protection. Specific tactical recommendations are generated for situations where the deployment of this tactic can be anticipated, for situations where the attacker is and is not immediately imperiled by its use, and in situations where attempts at discrimination are futile. (shrink)

Organizations are increasingly finding it challenging to balance economic and environmental performance particularly those that face competitive, regulatory and community pressure. With the increasing pressures for environmental sustainability, this calls for the new formulation of strategies by the manufacturers in order to minimize their products and services negative impact on the environment. Hence, Green Human Resource Management (GHRM) continues to be an important research agenda among the researchers. In Palestine, green issues are new and still developing. Constant study is (...) needed to fully understand and update information regarding this area. Objective: The aim of this paper is to explore the views and level of acceptance of GHRM practices among manufacturing firms in Palestine. Results: Through the use of e-mail survey, 121 responses were obtained to generate the results of the study. The result showed GHRM practices have been practiced to somewhat to a greater extent a firms in Palestine. Findings can be extended to study on the issues in further. Academicians and practitioners can apply this result to their research and business strategies on how to improve sustainable performance and to effectively implement GHRM practices. (shrink)

-/- In this article I deal with the question “How could we renew and enrich computer technology with Kant's help?”. By this I would like to invite computer scientists and engineers to initiate or intensify their cooperation with Kant experts. -/- What I am looking for is a better “method of definition” for software systems, particularly for the development of object-oriented and knowledge-based systems. -/- After a description of the “software crisis”, I deal first with the question why this crisis (...) could not yet be overcome. A way out of this software crisis can be expected from systems which are adapted to the human faculty of thinking. I show which foundation is in my opinion necessary and sketch the principles according to which a “human-centred” method of definition for sych systems could be developed on that foundation with Kant's help. (shrink)

The industries of Japan have developed by learning from Western industries, especially the USA, and by implementing many of their concepts and technologies. However, Japanese industries have often implemented these concepts and technologies in a very different way from the USA. For example, while the USA uses information systems in retail industries as a tool by which data are collected and analysed to ‘control the market’, in Japan this same technology is considered rather as a learning device to ‘interpret the (...) market’. While in the USA the market is seen as a natural phenomenon capable of being controlled, the Japanese see it as an ambiguous phenomenon that is ever changing and is not capable of being controlled. Rather it is important to feel the change in the market itself. (shrink)

Specification acquisition in the system design process has been improved since the middle of the 1980s when the upper CASE tools appeared. On the contrary the quality of requirement acquisition in the upper processes of system design has not been enhanced as much as specification acquisition. Understanding the user's requirements is indispensable as one of the basic conditions for building systems that can really satisfy users.This article discusses obtaining requirement knowledge, in terms of human-centred design. The focus is (...) on the process of requirement acquisition, where there is room for one to make full use of human knowledge in a dynamic manner. (shrink)

The limits of Taylorism are alive and well in today's manufacturing systems. Automation does have to constrain human ability creativity, judgement and skill, and undermine human dignity. The paper presents an interactive concept of manufacturing. “Human-Oriented Manufacturing Systems” (HOMS), which aims to achieve high flexibility and quality of production while creating an environment for happy working and joyful living.

Historically, farmers have been amongst the most innovative people in the world. However, agriculture now lags behind other sectors in its uptake of new information technologies for the control and automation of farming systems. In spite of decades of research into innovation, we still do not have a good understanding as to why this is the case. With the globalisation of food markets, IT adoption in agricultural communities is perceived to be increasingly important by policy makers. As the most marginalised (...) of rural communities, it is self-evident that agricultural communities in less developed countries are most in need of these systems. This paper proposes a new integral systems framework of e-agricultural adoption and innovation in less developed countries. It opens up a new avenue of research for control and automation systems theory and practice, which informs policy in respect of e-readiness of rural communities. (shrink)

Research on ethical issues within food systems is often human-centric. As a consequence, animal-centric policy debates where regulatory decisions about food are being made tend to be overlooked by food scholars and activists. This absence was notable in the recent debates around Australia’s animal live export industry. Using Foucault’s tools, we explore how ‘food security’ is conceptualised and governed within animal cruelty policy debates about the live export trade. The problem of food security produced in these debates shaped Indonesians (...) as ‘victims’ of food insecurity due to the nation’s inability to produce sufficient quantities of protein. This understanding of the problem reproduced the dominant framing of food security as a problem for developing countries addressed by increasing global food production. The underlying premise uncritically accepted in Australia’s debates on live export trade was that intensive animal agriculture, and Australia’s live export trade specifically, were essential to alleviating global food insecurity. Drawing on our findings, we show how dominant representations of ‘food security’, and related regulatory and technological trajectories, flourish where alliances between animal and food activists, scholarship, and movements are weak. Accordingly, we argue for agri-food scholars to take up opportunities to contribute to the policy discussions about the treatment of animals to effectively expand the kinds of problems, solutions, and strategies of resistance produced in the discourses surrounding food system issues. (shrink)

This paper considers the ethical implications of applying three major ethical theories to the memory structure of an artificial companion that might have different embodiments such as a physical robot or a graphical character on a hand-held device. We start by proposing an ethical memory model and then make use of an action-centric framework to evaluate its ethical implications. The case that we discuss is that of digital artefacts that autonomously record and store user data, where this data are used (...) as a resource for future interaction with users. (shrink)

In order to cope with the changing health needs in the community, an holistic approach on AIDS prevention and control with particular reference to essential quality was introduced at an educational seminar at Hebei Medical University in China, 1996. We have identified three major points in the present study through learning and research process: 1. The importance of ‘cultural norm’ for the unification of science and technology is identified for the community approach; 2. ‘community care’ emphasising human quality provides (...) unity in diversity for educational program; and 3. ‘community control’ emphasising quality assurance demonstrates the effectiveness for program analysis from the viewpoint of human centred systems. (shrink)

Purpose– The purpose of this paper is to introduce the term Slow Tech as a way of describing information and communication technology that is good, clean and fair. These are technologies that are human centred, environmentally sustainable and socially desirable.Design/methodology/approach– The paper's approach is based on a qualitative discourse that justifies the introduction of Slow Tech as a new design paradigm.Findings– The limits of the human body, and the need to take into account human wellbeing, the (...) limits of the planet and stakeholders' interests in decision making, all suggest the need for a new paradigm, Slow Tech, in the design of ICT and ICT systems. Three scenarios are described as case studies.Practical implications– In order to prepare the next generation of researchers and computer professionals, many different actions need to be taken. Universities and colleges need to redesign education programmes for computer scientists and engineers by introducing subjects related to the social and ethical implications of computing, and computer professionals' associations need to introduce a code of ethics or ethical analysis into their members' career development. As a result, future computer professionals who are familiar with the Slow Tech approach will be able to collaborate much more easily across the kind of cross disciplinary teams suited to design human centred, sustainable and desirable technologies.Social implications– Rather than simply focusing on the role of computer professionals, all members of society are called to play a new role in the design of future ICT scenarios. Starting a societal dialogue that involves computer professionals, users, researchers, designers, ICT industrialists, and policy makers is very much needed.Originality/value– The value of this paper is in its call for reflection followed by action. Based on an holistic approach to the design of new ICT systems, the paper advocates a new starting point for systems design: it should be based on a long-term view of the desirability and social importance of technologies, their environmental impact and sustainability, and the fairness and equity of the conditions of workers involved in the computing manufacturing processes. (shrink)

Technology design has social as well as technical determinants. These social factors, such as the political context and social philosophy, vary historically and cross-nationally. The work upon which this paper is based addresses the nature of process technology design in the United States and focuses on the underlying assumptions that guide technology design, based on both historical analysis and survey and case studies of current design practices. Central to this work is an analysis of how the US approaches compare to (...) some of the other industrial nations and the assumptions and implications of different social design concepts such as human-centered design, skill-based design, and human factors. (shrink)

This contribution deals with taking up the challenge of sustainable development through human centred systems which aim at the creation and repatriation of global quality in each society, and which are seen to operate as a whole, on a local, regional or even a planetary scale. The paper argues that, particularly in a field such as information, communication, environment, technological processes and innovations, which have structurally revolutionised first of all manufacturing but also education and daily living at (...) the same time. However, producing new pathogenous structures require, by necessity, a political ecology in order to relate these fields to new figures of meditation/mediance and crossbreeding built up by associative networks. PRELUDE'S experience, as an international networking programme of scientists pursuing with other social factors objectives of codevelopments (in response to the failure of bad development in the North and in the South), and its contribution to the theme Global Perspective 2010 of the CE-FAST Programme suggest the actual relevance and, turning to the future, the decisive function of associative networks as a way of approaching more efficiently, because of their flexibility, complex, highly heterogeneous situations to be tackled in a systemic and global fashion. In complementing institutions and established companies these networks give their new performances and efficacity to institute, and so doing displace acquired balances, and increase their capacity to innovate. (shrink)

Arts and Humanities in Higher Education, Volume 21, Issue 4, Page 323-338, October 2022. This essay uses the experience of building a new public humanities program to explore approaches for revitalizing the field. While public humanities scholars have recently focused much of their attention on the “public” part of the public humanities, in the day-to-day institutional context the lack of attention on the “humanities” part can lead to problematic consequences for demonstrating their value. By exploring how the humanities are both (...) lost and found in the different pieces of our nascent program, we argue that the best way to build lasting interdisciplinary and campus-community bridges—and assert the humanities’ vitality—is to rebalance so that we’re placing just as much on emphasis on the practice of the humanities as on the engagement of the public. (shrink)

An important question in recent work in political philosophy concerns whether facts about individuals’ motivational deficiencies are facts to which principles of justice are sensitive. In this context, David Estlund has recently argued that the difficulties individuals’ face in motivating themselves to act do not affect the content of normative principles that apply to them. Against Estlund, the paper argues that in principle the motivational difficulties individuals face can affect the content of normative principles that apply to them. This argument (...) is made with reference to so-called Agent-Centred Prerogatives. The paper argues that because the limits on human motivational capacities can affect the extent to which it is burdensome to do something, those limits also impact on the nature of justified Agent-Centred Prerogatives. If Agent-Centred Prerogatives to depart from a putative normative principle depend on the burdensomeness of complying with that requirement, human motivational capacities can affect which normative principles apply. (shrink)