Este trabalho teve como objetivo buscar evidências de validade baseada na relação com variáveis externas para a Escala de Suporte Laboral (ESUL). Participaram 175 universitários trabalhadores de ambos os sexos. Para a coleta de dados, além da ESUL, foi utilizada a Escala de Identificação Organizacio..

As forças pessoais/de caráter são as características psicológicas positivas que se refletem nos pensamentos, sentimentos e comportamentos. Esse artigo objetivou descrever as forças pessoais/de caráter mais prevalentes em 60 profissionais de Tecnologia da Informação e comparar quatro grupos distintos nos cargos de Atendimento e Suporte Técnico, Desenvolvedor de Software, Gestor e Líder Técnico em um Parque Tecnológico do Sul do Brasil. Estudo com delineamento quantitativo, descritivo, comparativo e transversal com aplicação online de um Questionário Sócio Demográfico e Laboral (...) e da Escala das Forças de Caráter. As forças mais prevalentes são a imparcialidade, a curiosidade, a bondade, o pensamento crítico e o amor ao aprendizado. As forças com menor prevalência são a apreciação do belo, a espiritualidade, o perdão, a inteligência social e a sensatez. As implicações práticas sugerem que as características psicológicas positivas sejam fortalecidas em processos de desenvolvimento pessoal e profissional dos trabalhadores de TI no âmbito organizacional. (shrink)

A presente obra divide-se em quatro seções, nas quais o autor irá discorrer acerca da bioética, discutindo sobre seu nascimento, seus princípios, aplicações dos princípios e sobre os problemas e perspectivas.

I have taken such pains to indicate the scope, terms, and foci of Neumann's analysis because he provides one of the main pillars on which any further systematic study of the woman hero must rest. By showing Psyche's relation to the mythic or archetypal structure of heroism, by demonstrating the particular ways in which the hero is a figure distinguished primarily by involvement in particular patterns of action and psychological development, Neumann provides an invaluable service to further studies of literature, (...) heroism, and women. Without belaboring the distinction between the hero and the heroine, Neumann validates the claim that a woman can be a hero and eliminates the awkward distinction between the heroine as heroic figure and the heroine as conventional woman that has perplexed so much recent literary, especially feminist, analysis.1 He is also very good at locating the details in Psyche's dilemma that constitute significant associative images within a narrative representing heroism by means of a female character. Specifically, he indicates how Psyche's beauty is as much a burden as a boon, shows the importance of her relationship to other female characters, and points out the ways in which the apparent hostility of other women acts as a necessary goad to Psyche's own developing independence. Neumann's analysis is also suggestive in showing the appropriateness of archetypal criticism to material which is not myth in the narrow sense. To be sure, Apuleius' Amor and Psyche results from the distillation of narratives whose origins are clearly to be found in the folklore and functioning mythologies of Greek and Roman culture; just as clearly, however, Apuleius is telling his tale as part of a highly self-conscious, complexly structured narrative2 analogous, in some ways, to Chaucer's Canterbury Tales, Bunyan's Pilgrim's Progress, Milton's great religious epics, and even that seemingly least mythic set of narrative structures, the novel. · 1. See, e.g., Ellen Moers' long discussion of "heroinism" in Literary Women: The Great Writers , pp. 113-242. Moers' use of this awkward term, the female version of the presumably masculine heroism, perpetuates the idea that only men can be true heroes, while extraordinary women remain "special cases" necessitating special terminology.· 2. See P. G. Walsh, The Roman Novel: The 'Satyricon' of Petronius and the 'Metamorphoses' of Apuleius , pp. 141-223. Lee R. Edwards is an editor of The Massachusetts Review and an associate professor of English at the University of Massachusetts at Amherst. She is presently completing The Labors of Psyche: Female Heroism and Fictional Form. (shrink)

El término flexible 5 de acuerdo con el diccionario de la Real Academia de la Lengua Española, significa "que tiene disposición para doblarse fácilmente" o "para acomodarse al dictamen de otro". En Colombia se viene usando este término, desde mucho antes de la reforma al Régimen Laboral que concluyó con la expedición de la Ley 50 de 1990, y se ha seguido utilizando de manera continua cada vez que se plantea la necesidad de una reforma en este campo. Pero (...) nos hemos preguntado, ¿para qué sirve la llamada "Flexibilización Laboral" en nuestro país?. (shrink)

El presente artículo tiene lugar a partir de un estudio de caso autoetnográfico basado en experiencia de acoso laboral de la autora en una universidad española. El objetivo central del trabajo es examinar, desde un abordaje de ética aplicada, la compleja trama de poder en la que emergen y se desarrollan prácticas de violencia y acoso laboral en instituciones académicas y universitarias. Frente a los dispositivos que facilitan la perpetuación de estas prácticas de violencia y exclusión, así como (...) su naturalización, el artículo propone revisitarlas a la luz de los criterios de las éticas organizacionales y los liderazgos morales, en aras de enriquecer las herramientas ya existentes en distintas universidades para detectar acoso y promover éticas colectivas. El artículo argumenta la necesidad de potenciar las estrategias multimodales contra el acoso laboral en la academia, a fin de que realmente sean efectivas y no parte de protocolos meramente formales. Finalmente, se propone apelar a una profunda crítica desde la ética filosófica en torno a los discursos y prácticas de acoso laboral académico y universitario, para erradicar las violencias no sólo en estas instituciones sino en cualquier ámbito de la vida social. ABSTRACT This article arises from an autoethnographic case study based on the author’s experience of harassment at work in a Spanish university. The main objective is to examine from an approach of applied ethics, the complex web of power in which emerge and develop practices of violence and harassment in academic and university institutions. Against the dispositive that facilitate the perpetuation of these practices of violence and exclusion, as well as their naturalization; the article proposes to revisit them in the light of the criteria of organizational ethics and moral leaderships, to enrich the tools already existing in different universities to detect mobbing and promote collective ethics of others. The article shows and argues the need to strengthen and radicalize the multimodal strategies to eradicate mobbing in the academy and the university so that they are effective and not part of merely formal protocols. Finally, it proposes to appeal to a deep criticism from the philosophy and ethics around the speeches and practices of academic and university mobbing to eradicate violence not only in these institutions but in any area of social life. (shrink)

Este artículo analiza el fenómeno migratorio intrarregional abordando dinámicas de inclusión social informal al interior del sistema laboral. A partir del análisis de 32 relatos de vida a inmigrantes peruanos que han ascendido laboralmente en Chile, se propone que la baja ubicación de peruanos en el sistema de estratificación social chileno, condiciona su grado de dependencia a una inclusión informal al sistema laboral. Sin embargo, como efecto de la regularización de su estatus migratorio, del mayor conocimiento del campo (...) laboral y de la formalización de su capital social, es posible el despliegue de reacciones agenciales en función de una trayectoria ascendente en el mercado del trabajo. (shrink)

En este artículo analizamos las narrativas de los grandes medios de comunicación en la actualidad, en particular, de los diarios de mayor circulación nacional: Clarín y La Nación, en sus versiones digitales. Nos centramos, específicamente, en la relación neoliberalismo – reforma laboral – representaciones mediáticas, y proponemos un análisis de las lecturas preferenciales (Hall, 1981) que destacan estos medios sobre una posible reforma laboral en Argentina, a partir de 2017. El objetivo de este estudio es indagar los mecanismos (...) discursivos y las estrategias de representación que utilizan estos medios para producir y reproducir ciertas miradas sobre la flexibilización y las reformas laborales. Los interrogantes que se plantean son: ¿Qué se visibiliza, qué se enfatiza y qué se oculta en estas narrativas mediáticas digitales cuando se informa sobre una posible reforma laboral? ¿De qué modo se buscan sentar las bases ideológicas para crear un consenso social sobre la cuestión? ¿En qué marco de significación se destaca al trabajo, la flexibilización laboral, la precariedad? ¿Cómo son representados empresarios y sindicatos? Metodológicamente, se utiliza un enfoque sociosemiótico que focaliza en el análisis de los sentidos sociales que recorren a las nociones de flexibilización laboral, reformas y precariedad, a partir de los elementos formales, de contenido y de fuentes, presentes en las noticias digitales sobre la temática. Consideramos que las representaciones privilegiadas y los sentidos sociales que los medios, sobre todo los más concentrados y con un lugar jerarquizado en la estructura mediática nacional, atribuyen a reformas laborales, conflictos, formas de flexibilización, condiciones de trabajo, resultan una variable interesante para explorar los procesos culturales de construcción del sentido común y de reproducción de estereotipos sociales, en contextos neoliberales. (shrink)

El objetivo de la investigación es interpretar el discurso de psicólogos/as que ejercen docencia para la carrera de Psicología en una(s) Universidad(es) Estatal, Privada con Aporte y Privadas de la V Región, Chile, desde un enfoque de subjetividad laboral. Se realizan 6 entrevistas en profundidad a Psicólogos/as y análisis de discurso. El capitalismo académico produce un elevado número de docentes con flexibilidad laboral contractual o trabajo no decente, pues no existe: estabilidad laboral, derecho a sindicalización, vacaciones periódicas (...) pagadas, ni protección social. Estas condiciones son invisibilizadas en el debate sobre la calidad de la Educación. En este contexto, la subjetividad laboral del malestar docente se expresa como: agotamiento, estrés e incertidumbre vital que hace más difícil el trabajo de formación de futuros/as psicólogos/as en la V Región y en el país. (shrink)

InDemocracy in America, Tocqueville described the ideal wife of a democratic citizen as a capable domestic helpmeet who enables the citizen‐husband to endure the daily trials of political activity. Tocqueville's biographers have presented Tocqueville's own wife Mary Mottley as having approximated this ideal. Mottley's importance, it is claimed, lay in providing the domestic calm and psychological support that Tocqueville needed to think, act, and write as he did. My aim in this article is to challenge this interpretation by offering an (...) overdue reassessment of Mottley's life and work, uncovering the hidden labors she performed in Tocqueville's circle and giving scope, where possible, to her own political views and activities. Mottley, I argue, refused to confine herself to the domestic‐management and emotional‐support roles typical of a Tocquevillian citizen‐wife. Instead, she carved out a role for herself as Tocqueville's political and intellectual interlocutor. (shrink)

ESTADO CORDOBÉS Y FORMACIÓN LABORAL FEMENINA NOTAS DE APROXIMACIÓN.

Hearing the news from South America at the turn of the millennium can be like traveling in time: here are the trials of Pinochet, the searches for "the disappeared" in Argentina, the investigation of the death of former president Goulart in Brazil, the Peace Commission in Uruguay, the Archive of Terror in Paraguay, a Truth Commission in Peru. As societies struggle to come to terms with the past and with the vexing questions posed by ineradicable memories, this wise book offers (...) guidance. Combining a concrete sense of present urgency and a theoretical understanding of social, political, and historical realities, State Repression and the Labors of Memory fashions tools for thinking about and analyzing the presences, silences, and meanings of the past. With unflappable good judgment and fairness, Elizabeth Jelin clarifies the often muddled debates about the nature of memory, the politics of struggles over memories of historical injustice, the relation of historiography to memory, the issue of truth in testimony and traumatic remembrance, the role of women in Latin American attempts to cope with the legacies of military dictatorships, and problems of second-generation memory and its transmission and appropriation. Jelin's work engages European and North American theory in its exploration of the various ways in which conflicts over memory shape individual and collective identities, as well as social and political cleavages. In doing so, her book exposes the enduring consequences of repression for social processes in Latin America, and at the same time enriches our general understanding of the fundamentally conflicted and contingent nature of memory. A timely exploration of the nature ofmemory and its political uses. (shrink)

This book is a major new study of the doctrines of productivity and interest in Romanticism and classical political economy. The author argues that the widespread contemporary embrace of cultural historicism and the rejection of nineteenth-century conceptions of agency have hindered our study of aesthetics and politics. Focusing on the difficulty of coordinating paradigms of intellectual and material labor, Mieszkowski shows that the relationship between the imagination and practical reason is crucial to debates about language and ideology.From the Romantics to (...) Poe and Kafka, writers who explore Kant's claim that poetry "sets the imagination free" discover that the representational and performative powers of language cannot be explained as the products of a self-governing dynamic, whether formal or material. A discourse that neither reflects nor prescribes the values of its society, literature proves to be a uniquely autonomous praxis because it undermines our reliance on the concept of interest as the foundation of self-expression or self-determination. Far from compromising its political significance, this turns literature into the condition of possibility of freedom. For Smith, Bentham, and Marx, the limits of self-rule as a model of agency prompt a similar rethinking of the relationship between language and politics. Their conception of a linguistic labor that informs material praxis is incompatible with the liberal ideal of individualism. In the final analysis, their work invites us to think about social conflicts not as clashes between competing interests, but as a struggle to distinguish human from linguistic imperatives. (shrink)

Tras examinar diferentes modelos desarrollados en los últimos cincuenta años, este trabajo propone un modelo explicativo de Clima Laboral en organizaciones complejas. Dicho modelo plantea nuevas conexiones entre escenarios y variables explicativas con objeto de evidenciar los síntomas de deterioro más significativos, posibles vías de análisis, así como el estudio de las repercusiones derivadas en el individuo, grupo y organización, siempre con el objeto de introducir buenas prácticas conducentes al desarrollo de un clima laboral satisfactorio.

Hegel holds that members of a society can only be fully free and autonomous if they enjoy political representation. Hegel grants political representation to the landed aristocracy and to members of corporations. Causal day laborers fall outside both of these groups. Consequently, they lack political representation in Hegel’s state; hence they lack the political resources for full freedom and autonomy. This is a serious problem, but not so serious as Hegel’s marxist critics maintain. I propose two solutions based on Hegel’s (...) institutional principles. First, day laborers typically work in the same industry, and often in the same factory. Once that regularity is established, such labor is no longer casual and it merits recognition through labor contracts and (ultimately) through corporate membership. Second, those workers who remain casual laborers deserve special attention from a government-sponsored agency which organizes and regularizes their training and job placement, and which represents their interests in Hegel’s Estates Assembly. I further suggest that Keynes’s public works strategy for moderating unemployment fits perfectly into Hegel’s institutional framework, and I show (contra Ilting) that Hegel’s exposition of the Crown is properly ordered. The Monarch is the organizational apex of Hegel’s government, but the Estates Assembly culminates Hegel’s program for achieving the political autonomy of individuals. (shrink)

Thus begins a letter of an anonymous Pelagian, printed in Patrologia Latino, Suppl. 1.1687–94 from the edition of C. P. Caspari in Briefe, Abhandlungen und Predigten , 3–13. habitationibus is Caspari's emendation for the MSS' laboribus; it gives the right sense, but clashes with habitatione in the next sentence, and is palaeographically unconvincing. J. Baer, De operibus Fastidii, Britannorum episcopi , 31–2 for these reasons suggested litoribus. laboribus itself is not quite impossible, in the sense ‘fields’, ‘estates’ , 147–8, following (...) on Eranos 44 , 347–50). But this usage is late and unrespectable, unless we count the fifth-century Cyprianus Gallus, Gen. 1323 ‘patrios seruare labores'. And we should consider the possibility that our Pelagian wrote laribus. One parallel is Valerius Maximus 7.7.3 ‘in proprio lare’, where lare is Madvig's emendation for iure. More intriguing is a series of passages in Jordane's Getica. (shrink)

The enhanced mathematical indispensability argument, proposed by Alan Baker (2005), argues that we must commit to mathematical entities, because mathematical entities play an indispensable explanatory role in our best scientific theories. This article clarifies the doctrines that support this argument, namely, the doctrines of naturalism and confirmational holism.

Especialmente tras la crisis sanitaria del COVID19, y luego económica y social, se ha manifestado como una realidad ineludible, la de la precariedad laboral en el ámbito de los trabajos de cuidado. Que, se ha de considerar innecesaria, si se atiende a la centralidad que se ha evidenciado que tiene en las nuevas construcciones sociales de la igualdad. La regulación jurídico laboral, de origen legal, pero también convencional, son causa y efecto de una infravaloración de este tipo de (...) trabajos, eminentemente desarrollados por mujeres, con efectos positivos directos en la empleabilidad de otras mujeres. (shrink)

Más de la mitad de la fuerza laboral mexicana se encuentra en la informalidad. Sin embargo, existe un elevado número de transiciones del empleo informal al empleo formal en el corto plazo, lo que se ha interpretado como evidencia de que la informalidad es una decisión óptima para incrementar el bienestar. El objetivo de este trabajo es analizar las condiciones de ingreso y estabilidad laboral de los empleados que se insertan a la formalidad, después de iniciar su trayectoria (...) laboral en la informalidad. Se utiliza el Módulo de Trayectorias Laborales (MOTRAL) 2015, encuesta con representatividad nacional de las zonas urbanas mexicanas. Para ello se comparan las condiciones de ingreso y la estabilidad laboral en 2010 entre los trabajadores formales utilizando dos grupos: quienes tuvieron su primer empleo en la informalidad y quienes tuvieron su primer empleo en la formalidad. Se construyen matrices de transición entre el primer empleo, el empleo en 2010, y en 2015 para corroborar la alta movilidad encontrada por la literatura previa; posteriormente se analizan con modelos multivariados las condiciones de ingreso y la estabilidad laboral. Los resultados indican que una proporción significativa de quienes se iniciaron en la informalidad acceden posteriormente a empleos formales. Sin embargo, se encuentra que el acceso al empleo formal desde la informalidad ocurre en condiciones de desventajas en ingresos y contratación de largo plazo, sin que las desventajas desaparezcan posteriormente, por lo que el inicio de la vida laboral en la informalidad está asociado a desventajas permanentes en el mercado de trabajo. (shrink)

In this article we will give an account of the precariousness in its relationship and expression in the reproduction of contemporary societies, through a brief review of some references in the literature on this subject and its discussion in work studies. We refer to some data regarding job insecurity in Chile in relation to some dimensions of employment. Next, we consider the relationship between precariousness, the precariousness process and the emergence of the COVID19 pandemic, considering the specific case of Chilean (...) society. Finally, we close with some reflections on the complexity that precariousness takes on in the present and future of post-pandemic societies. (shrink)

Este artículo presenta una caracterización del proceso de autogestión laboral ocurrido en la Argentina en el período 1990-2006, apuntando especialmente sobre el universo de las Empresas Recuperadas por sus Trabajadores. En esta dirección, se argumenta sobre una serie de dimensiones analíticas que singularizan a este proceso con referencia a otras experiencias autogestionarias ocurridas antecedentemente. Esta singularidad descansa específicamente en que estas experiencias pueden ser estudiadas como procesos de recolectivización laboral, cuya emergencia y desarrollo se ubica en un escenario (...) atravesado por un profundo proceso de descolectivización social, económica y política. Las dimensiones destacadas y analizadas para aludir al proceso de recolectivización suponen la exposición de argumentos en torno a los siguientes elementos interpretativos: la reconstrucción de un espacio y una experiencia colectiva de trabajo que recuperó parte de la historia asalariada de los trabajadores, la reconfiguración de vínculos de sociabilidad al interior del espacio productivo, la relación con organizaciones sociales y gremiales que representaron los intereses de los trabajadores de estas empresas recuperadas. (shrink)

How do we reevaluate the role of individuals whose contributions have not been erased—they are still visible—but whose labor has been demoted in the historical narrative because of their gender, class, or ethnicity? This brief essay is about more than simply bringing in overlooked actors; instead, it ponders why the act of mislabeling a person’s labor merits further deliberation. Mislabeled archival evidence, such as the erroneous description accompanying a photograph that this essay discusses, might uphold problematic assumptions in the history (...) of science about who can perform certain labors. Such mistakes, careless or otherwise, produce enduring historiographic harm because such errors make it harder to construct other versions of the past. (shrink)

Esta pesquisa se refere à análise de quatro softwares educativos de Língua Portuguesa de dois portais educacionais. A escolha dos softwares se baseou naqueles que contemplassem atividades de 5ª a 8ª séries do Ensino Fundamental, de leitura e compreensão a partir de gêneros textuais. O objetivo foi verificar se os gêneros se apresentam com o uso de recursos multimídias ao serem inseridos nesse suporte, e se as abordagens dos gêneros contemplam uma perspectiva sociointeracionista de ensino de língua. Assim, constatou-se (...) que os textos não apresentam nenhum recurso multimídia, sendo expostos conforme as características de impresso e, em sua maioria, são apresentados na íntegra, mas não no suporte de origem. Há a indicação de fonte, autores e data de divulgação, no entanto, não há a abordagem das especificidades dos gêneros, nem das condições de produção, aspectos que evidenciam a perspectiva sociointeracionista do ensino de língua. (shrink)

This paper analyzes the possibilities and challenges of Fair Trade certification as a movement seeking to improve the well-being of small-scale coffee growers and coffee laborers in the global South. Six months of fieldwork was conducted in 2005–2006 to study the roles of a wide range of farmers, laborers, cooperative administrators, and export companies in Fair Trade coffee production and trade in Nicaragua. The results of our evaluation of the ability of Fair Trade to meet its objectives indicate that Fair (...) Trade’s opportunities to provide a significant price premium for participating farmers largely depend on world coffee prices in mainstream markets. While Fair Trade has promoted premiums for social development for participating producers and strengthened the institutional capacities of the cooperatives involved, its ability to enhance significantly the working conditions of hired coffee laborers remains limited. (shrink)

Este artículo se propone contribuir a comprender los procesos de configuración del colectivo laboral de Aerolíneas Argentinas, que ha logrado acumular una importante fuerza sindical que se expresa en su capacidad de movilización, en la presencia en los lugares de trabajo y en la capacidad de incidir en la política aerocomercial. Buscamos aportar al estudio del colectivo de trabajadores y trabajadoras a partir de un estudio de caso. Desde un enfoque metodológico cualitativo, recuperamos una serie de entrevistas a trabajadoras (...) y trabajadores de diferentes sectores, antigüedad y con trayectorias disímiles que manifiestan un sentido de pertenencia que denominamos familia aeronáutica. El objetivo central del trabajo es poder dar cuenta de las tensiones al interior del colectivo laboral a partir de categorías nativas, que ayudan a comprender cómo se configuró históricamente dicho colectivo. Nos proponemos mostrar cómo se desarrollaron las tensiones internas a partir de las expresiones halladas sobe la procedencia de las y los trabajadores: “de familia” y “de la calle”. (shrink)

Una experiencia de Teatro en el IES Universidad Laboral. Muestra de Teatro Escolar Gijón.

En este ensayo se analiza el impacto de la inteligencia artificial (IA) y la aparición reciente del ChatGPT-4 (Generative Pre-trained Transformer), en el mundo laboral. Este impacto está incidiendo también en la autoestima de las personas al ser sustituidas por robots, aunque esta nueva revolución también está creando la oportunidad para nuevos empleos y potenciando la creatividad. La privacidad puede estar en peligro por la gran recopilación de datos personales que almacenan estos dispositivos. Al final de este ensayo se (...) presentan algunas propuestas para mejorar la prosperidad inclusiva y la necesidad de una buena formación en IA. (shrink)

ABSTRACT This article presents the analysis of a data sample collected from a survey conducted with Brazilian and Portuguese youngsters. Our aim was to identify textual supports used for literary reading, as well as the authors and works most read by this public so that we may reflect upon the influences subjacent to those choices. To do so, we analyzed the answers given to a questionnaire applied to students in the last year of High School, in both contexts. This is (...) research is exploratory, of quantitative and qualitative nature, with theoretical support in Barthes (2004), Balça and Costa (2017), Pennac (1993), Petit (2009), Todorov (2010), among others who discuss the subject. Results show that young people prefer to read literary works in print, which are mostly chosen according to the requirements of school institutions and the publishing market. (shrink)

Since 1537 Marco Antonio Zimara’s Tabula cum dilucidationibus in dictis Aristotelis et Averrois has been one of the most efficient and largely used instruments for a swift and at the same time precise access to the philosophical topics discussed in Aristotle’s works and in Averroes’ commentaries as well. In this paper the long and laborious gestation of Zimara’s Tabula is taken into account, starting with the notes in a 1507 edition of Aristotle’s works.

Este artículo se propone analizar las relaciones entre la formación en sociología de la Universidad de Buenos Aires y las prácticas profesionales de sus graduados. A partir de la reconstrucción del proceso de conformación de la Carrera de Sociología y del estudio de las trayectorias laborales de sus graduados, se procura dar cuenta de las tensiones entre la concepción de la disciplina en la que los sociólogos son socializados durante su formación universitaria y el desarrollo de una práctica profesional por (...) fuera de la academia. (shrink)

Despite the growing body of research on emotional labor, little has been known about the social consequences of emotional labor. Drawing on emotional dissonance theory, the authors investigate the relationship between the felt emotional dissonance and prosocial behavior (e.g., donation to a charity). Findings from multiple studies suggest that higher emotional dissonance serially influences perceived lack of control, emotional exhaustion, lowered sympathy for others’ feeling, and subsequently lower willingness to help others. when individuals are asked to recall their past experiences (...) of emotional dissonance, they expressed lack of control and emotional exhaustion (Study 3), lower sympathy for others’ feeling (Study 1, 3), and subsequently become less willing to help others both in their intention (Study 2A and 3) and with actual money (Study 2B). Further, this negative relationship is moderated by the display rules (i.e., surface acting vs. deep acting, Study 3). Managerial and public policy implications are discussed. (shrink)