Human–Computer Interaction Research Needs a Theory of Social Structure: The Dark Side of Digital Technology Systems Hidden in User Experience
Human Studies 45 (3):529-550 (2022)
AbstractA sociological revision of Aron Gurwitsch provides a helpful layered theory of conscious experience as a four-domain structure: _the theme_, _the thematic field_, _the halo_, and _the social horizon_. The social horizon—the totality of the social world that is unknown, vaguely known, taken for granted, or ignored by the subject despite objectively influencing the thoughts and actions of the subject—, helps conceptualize how everyday human–computer interaction (HCI) can obscure social structures. Two examples illustrate the usefulness of this framework: (1) illuminating new forms of social control known as “surveillance capitalism” that influence the other domains of consciousness despite being invisible to the subject and (2) explaining how computer use tends to “hide” the ecological impacts of digital-technological systems from the attention of subjects. A sociological four-domain theory of consciousness supplements ethnomethodological HCI research by preserving the field’s long-standing focus on micro-level interactions and user experience while simultaneously drawing attention to a “commonsense ignorance of social structure”—in this case, the invisibility of the social structures behind personal computer use. Social structure can be reproduced even when actors are unaware of engaging in its reproduction.
Similar books and articles
The Role of Cognitive Modeling for User Interface Design Representations: An Epistemological Analysis of Knowledge Engineering in the Context of Human-Computer Interaction. [REVIEW]Markus F. Peschl & Chris Stary - 1998 - Minds and Machines 8 (2):203-236.
Digital Capitalism: Networking the Global Market System. Dan Schiller. [REVIEW]Gregory J. Walters - 2000 - Ethics and Information Technology 2 (1):73-75.
Visions of Privacy: Policy Choices for a Digital Age, Edited by Colin J. Bennett and Rebecca Grant. [REVIEW]Gregory J. Walters - 2000 - Ethics and Information Technology 2 (2):139-144.
The Digital Phoenix: How Computers Are Changing Philosophy. Terrell Ward Bynum and James H. Moor, Editor. [REVIEW]Gert-Jan C. Lokhorst - 1999 - Ethics and Information Technology 1 (1):67-71.
Book Review: Solove, Daniel J. The Digital Person: Technology and Privacy in the Information Age. New York: New York University Press, 2004, 283 Pp. ISBN 0-8147-9846-2. [REVIEW]Michael Zimmer - 2004 - Ethics and Information Technology 6 (4):301-302.
Transitions in Human–Computer Interaction: From Data Embodiment to Experience Capitalism.Tony D. Sampson - 2019 - AI and Society 34 (4):835-845.
Method in Computer Ethics: Towards a Multi-Level Interdisciplinary Approach. [REVIEW]Philip Brey - 2000 - Ethics and Information Technology 2 (2):125-129.
Human Values and the Design of Computer Technology, Edited by Batya Friedman.John M. Artz - 1999 - Ethics and Information Technology 1 (4):305-306.
Should My Robot Know What's Best for Me? Human–Robot Interaction Between User Experience and Ethical Design.Nora Fronemann, Kathrin Pollmann & Wulf Loh - 2022 - AI and Society 37 (2):517-533.
Social Machinery and Intelligence.Nello Cristianini, James Ladyman & Teresa Scantamburlo - manuscript
Editorial: Moral Luck, Social Networking Sites, and Trust on the Web. [REVIEW]Maria C. Bottis, Frances S. Grodzinsky & Herman T. Tavani - 2010 - Ethics and Information Technology 12 (4):297-298.
Thinking About Technology: Foundations of the Philosophy of Technology, Joseph C. Pitt. [REVIEW]John M. Artz - 2000 - Ethics and Information Technology 2 (4):249-250.
Designing Technology, Developing Theory: Toward a Symmetrical Approach.Andreas Kolb & Cornelius Schubert - 2021 - Science, Technology, and Human Values 46 (3):528-554.
A Gift of Fire: Social Legal, and Ethical Issues in Computing by Sara Baase. [REVIEW]Joseph S. Fulda - 2000 - Ethics and Information Technology 2 (4):241-247.
Added to PP
Historical graph of downloads
Citations of this work
No citations found.