Promise-keeping: A low priority in a hierarchy of workplace values

Journal of Business Ethics 27 (4):377 - 392 (2000)
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Abstract

Using a sample of over 700 business people and students, this study tested the premise of promise-keeping as a core ethical value in the work place.The exercise consisted of in-basket planning for layoffs within an organization. Only one of the five employees within the group had been given an express commitment/promise of continued employment for a two year period. The layoffs were being considered six months after the two year promise had been made. All five employees were performing their jobs adequately, and each had either personal or work attributes representing competing values that would have made it difficult to choose among them.

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