The Influence of Retail Management’s Use of Social Power on Corporate Ethical Values, Employee Commitment, and Performance

Journal of Business Ethics 97 (1):87-108 (2010)

Abstract

Recent cases in retailing reflect that ethics have a major impact on brands and performance, in turn, demonstrating that brand owners, employees, and consumers focus on ethical values. In this study, we analyze how various sources of social power affect corporate ethical values, retailer’s commitment to the retail organization, and ultimately sales and service quality. Multi-source data based on a sample of 225 retailers indicated a strong link between power, ethics, and commitment and that these affected output performance.

Download options

PhilArchive



    Upload a copy of this work     Papers currently archived: 72,805

External links

Setup an account with your affiliations in order to access resources via your University's proxy server

Through your library

Analytics

Added to PP
2016-02-04

Downloads
18 (#614,253)

6 months
1 (#386,031)

Historical graph of downloads
How can I increase my downloads?

Similar books and articles

Corporate Social Responsibility and Employee Commitment.Rafael Esteban Jane Collier - 2007 - Business Ethics, the Environment and Responsibility 16 (1):19-33.