Morality and the Ideal of Rationality in Formal Organizations

The Monist 54 (4):488-516 (1970)
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Abstract

The purpose of this paper is to explore some of the moral problems that arise out of the interrelationships between individuals and formal organizations in our society. In particular, I shall be concerned with the moral implications of the so-called ideal of rationality of formal organizations with regard to, on the one hand, the obligations of individuals both inside and outside an organization to that organization and, on the other hand, the moral responsibilities of organizations to individuals and to the public at large. I shall argue that certain facets of the organizational ideal are incompatible with the ordinary principles of morality and that the dilemma created by this incompatibility is one source of alienation in our contemporary, industrial society. The very conception of a formal organization or bureaucracy presents us with an ideological challenge that desperately needs to be met in some way or other.

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