Abstract

This chapter reviews a number of related problems in the epistemology of testimony, and suggests some dilemmas for any theory of knowledge that tries to solve them. Here a common theme emerges: It can seem that any theory must make testimonial knowledge either too hard or too easy, and that therefore no adequate account of testimonial knowledge is possible. The chapter then puts forward a proposal for making progress. Specifically, an important function of the concept of knowledge is to govern the acquisition and distribution of quality information within an epistemic community. Testimonial exchanges paradigmatically serve in the distribution role, but sometimes serve in the acquisition role. The resulting position, it is argued, explains why testimonial knowledge is sometimes easy to get, and sometimes much harder.