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    Working with Expert Systems: Three Case Studies.Peter Senker, Joe Townsend & Joanna Buckingham - 1989 - AI and Society 3 (2):103-116.
    Three case studies were conducted on the implications of the use of expert systems for the work of clerks and operators in Britain. An expert system had been introduced in a process control application. The operators' work was deskilled. The second case was a fault diagnosis application. An operator was very happy with his new work. In the third case, insurance clerks received training to operate an expert system which extended the scope of their work. In conclusion, it is suggested (...)
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    Technology, Inequality, and Underdevelopment: The Case of Latin America.Peter Senker & Rodrigo Arocena - 2003 - Science, Technology, and Human Values 28 (1):15-33.
    The conventional wisdom is that the best way to alleviate poverty is to provide the maximum freedom for individual entrepreneurs and corporations to create wealth. Drawing on the case of Latin America, this article contends that there are serious defects in analyses based on such assumptions. New technologies and restructuring of international capitalism have accelerated wealth creation worldwide but amid growing inequalities. Technology is mainly controlled by large multinational corporations and not directed at relieving the deprivation suffered by the world's (...)
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