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  1. Recency Effects and Students’ Course Evaluations.S. McQuitty, M. R. Hyman, E. R. Pratt & P. Sautter - forthcoming - Philosophical Explorations.
     
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  2. Service Variability and Consumer Perceptions of Value and Quality.S. McQuitty, M. R. Hyman, R. Oliver, P. Sautter & A. Stratemeyer - forthcoming - Nmsu Department of Marketing Working Paper Series.
     
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  3. E-tail atmospherics: A critique of the literature and model extension.P. Sautter, M. R. Hyman & V. Lukosius - 2004 - Journal of Electronic Commerce Research 5 (1):14--24.
     
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