Results for 'Klodiana Lanaj'

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    Incivility Affects Actors Too: The Complex Effects of Incivility on Perpetrators’ Work and Home Behaviors.Daniel Kim, Klodiana Lanaj & Joel Koopman - forthcoming - Journal of Business Ethics:1-28.
    The majority of workplace incivility research has focused on implications of such acts for victims and observers. We extend this work in meaningful ways by proposing that, due to its norm-violating nature, incivility may have important implications for perpetrators as well. Integrating social norms theory and research on guilt with the behavioral concordance model, we take an actor-centric approach to argue that enacted incivility will lead to feelings of guilt, particularly for prosocially-motivated employees. In addition, given the interpersonally burdensome _as (...)
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