Serendipity as a strategic advantage?

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In Timothy Wilkinson (ed.), Strategic Management in the 21st Century. Westport, USA: ABC-Clio. pp. 175-199 (2013)
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Abstract

Who, over the age of 20, hasn’t experienced a serendipitous event: unexpected information that yields some unintended but potential value later on? Sitting next to a stranger on a plane who becomes a business partner? Stumbling onto an article in a journal or newspaper that helps tackle a nagging problem? Creating a new drug by accident?

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