Disaster Planning and Preparedness: A Human Story

Social Research: An International Quarterly 75 (3):805-814 (2008)
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Abstract

After the terrorist attacks of September 11, 2001, the worst disaster in the history of New York City, the Fire Department of New York faced a monumental challenge in rebuilding the Department, and in continuing to provide emergency services for New York City in a daunting new threat environment. Fire Commissioner Nicholas Scoppetta, who took over the agency in December 2001, describes how the FDNY has rebounded and what lessons were learned that terrible day

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