Abstract

A quality social service is one which fulfils a set of demands and rules according to a standard and especially according to the internal and external client’s expectations. Reaching these goals implies a new relationship between the service provider and the beneficiary as well. As a consequence, in educational system is expected also a change regarding the improvement of the educational offer, the educational context, the quality of the human resources and the relationship between teacher and students. The difference between the positive and negative answers is consistent and statistically proved by the "t" test results Methods and subjects: Willing to collect information about the student’s opinion related with physical education and sport department activity, I did work out a 10 items questionnaire. It was applied to 142 students in 10 faculties of our university, randomly selected. The questions are related with a large range of teaching aspects: planning, teaching relationship and environment, effects, results, or student’s preferences. Conclusions and recommendations: Considering the high scores, and the statistical confidence, we conclude that our activity aims to fulfill the students needs, requires and expectations. Because quality enhance is a continuous process, in the recommendation section I include some aspects can be improved for a better teaching approach with better results for students.