Alternative dispute resolution: An emerging international business practice

Business Ethics, the Environment and Responsibility 5 (3):131–138 (1996)
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Abstract

Speed, flexibility, negotiated control of outcomes, savings and absence of future enmity. Why lose all this in litigation when a new user‐friendly alternative is on the increase? The author is Chief Executive of the Centre for Dispute Resolution , 7 St. Katharine's Way, London E1 9LB, and Special Professor in ADR in the University of Birmingham, England

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