Standardization and the democratic design of information and communication technology

Knowledge, Technology & Policy 17 (2):104-126 (2004)
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Abstract

The way information and communication technology (ICT) develops can promote or hinder the democratic potential of this critical societal infrastructure. Concerns about the role standards development organizations (SDOs) play in this context predate the “digital age” but are reemerging amid substantial changes in the institutional landscape of standardization. This article explores the increasingly critical link between the institutional design of SDOs and the democratic design of ICT. We review some principles of democracy in terms of the design of technology, apply these to standardization, and discuss the role public policy may play here, while distinguishing between input and output legitimacy.

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