The Study on the Influence of Food & Beverage Ethics on Managerial Performance

Philosophy and Culture 31 (11):79-102 (2004)
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Abstract

Worldwide, food and beverage industry is the biggest employer, but also created the most jobs, according to the U.S. Bureau of Labor statistics, more than 1,200 in the United States 400,000 people directly or indirectly engaged in the restaurant business operations, almost accounted for one-twentieth of the U.S. population. Food industry and public life is closely related to the performance of the display of the importance of food and beverage management. In recent years, catering for the many problems facing the industry, such as low-quality food production, poor product stability, employee ethical behavior deviation, turnover rate, food and beverage in the wrong decisions on the marketing mix, can not effectively grasp the target market, financial control food procurement, inspection, storage, shipment monitoring the various stages of ethical behavior out of control, how to use information technology to guide the ethical behavior of staff error and other issues, these issues can see that food ethics has far-reaching impact on management performance. This study is to explore the main food ethics in food production, human resources, sales and marketing, financial control and all aspects of information technology management performance generated by the impact assessment, and let the food industry managers can cognition, from attention to food if ethical behavior perspective view of business performance, will be conducive to food and beverage managers from different management levels to the minds and correct operation policy. For the whole world, Food & Beverage industry is the biggest employer, and also creates the most employment opportunities. According to statistics by Bureau of Labor USA, there are 12.4 million people engaging in operation related to F & B industry directly or indirectly in USA, almost one twentieth of the whole population of USA. F & B industry is closely related to people's lives, and all these show the importance of the managerial performance of Food & Beverage industry. Aiming at all these problems that F & B industry encounters during recent years, such as poor production quality, bad stability of products, employees' ethics and behaviors deviation, high turnover rate, wrong decision in terms of marketing mix of F & B, being unable to control target market, out of control of financial monitoring on ethic behaviors during different phases such as F & b purchasing, receiving, storing and issuing, and also how to make use of information technology to guide employees' ethic behaviors deviation etc., al these problems indicate the significant influence of F & B ethics on managerial performance. This study mainly to explore the influence of managerial performance in production, human resources, sales and marking, financial control and information technology of F & B ethics. The management personnel of F & B industry also realize that it will help them to consider and revise operation policies form different management levels, if they can review managerial performance of businesses form the viewpoint of emphasizing F & B ethic behaviors

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