Abstract

The unique role of the Internet in today’s society, and the extensive reach and potentially profound impact of much Internet content, raise philosophically interesting and practically urgent questions about the responsibilities of various agents, including individual Internet users, governments, and corporations. Raphael Cohen-Almagor’s Confronting the Internet’s Dark Side is an extremely valuable contribution to the emerging discussion of these important issues. In this paper, I focus on the obligations of Internet Service Providers and Web Hosting Services with respect to online hate speech. I argue that although Cohen-Almagor is correct that we should not understand these companies’ obligation to protect and promote freedom of expression as always taking priority over potentially competing values, his argument that they ought to deny service to those who would engage in hate speech online is less than fully convincing. In part this is because his definition of hate speech is, in important respects, overly broad. In addition, I argue that the analogies to which he appeals in defense of his position are flawed, and that a more accurate analogy appears to provide at least some support to the view that ISP’s and WHS’s ought not deny service to those who would engage in at least some forms of hate speech.