In this paper, we introduce the concept of policy malaise, which refers to citizens’ dissatisfaction with the way political institutions and processes handle specific problems such as the refugee issue in Germany. Based on a representative online panel survey with two waves conducted in 2016 and 2017 (N = 836), we explore the occurrence of policy malaise among the German population and its relation to issue-specific media use, trust in news media, and issue fatigue. First, the results indicate that policy (...) malaise toward the refugee issue is widespread in Germany. Second, we found that media use relates differentially to policy malaise: While high exposure to public broadcasting was negatively associated with policy malaise, we found the opposite for private broadcasting. Third, policy malaise is higher for people who experience issue fatigue and lower for people who trust the news media. Finally, trust in media reinforces the negative and positive relations between media use and policy malaise. Implications concerning the associations between policy malaise and political alienation in its broader sense are discussed. (shrink)

The internet has been discussed as a major agent of change for political communication and participation. One important dimension of possible effects is the influence of online communication on the participation habits of citizens. In this article, panel survey data from Germany that cover almost the first decade of this century are used in order to test causal hypotheses about this transformation process. The results highlight that new forms of political communication are mainly a complement to existing forms with few (...) substitution effects. Additionally, the data demonstrate the strong role habitualization plays, particularly in the field of political information seeking and traditional forms of political discussion and participation, while online communication is still evolving with yet less fixed patterns of action. (shrink)

The growing number of refugees entering Europe since 2015 has quickly ignited a heated public debate on refugees in Germany. Against the backdrop of the media’s information and opinion-forming function, this paper examines the importance of mainstream and social media among different segments of the German population. Applying cluster analysis to survey data, six clusters with specific attitude-behavior combinations concerning the refugee issue were identified: Pro-Refugee Activists, Passive-Affirmative Mainstream, Directly-Involved Ambivalents, Passive-Worried Mainstream, Worried Agitators, and Anti-Refugee Activists. The results show (...) that these clusters differ both in terms of socio-demographic and political characteristics as well as in terms of people’s issue-specific media usage, expectations, and evaluations of media coverage. Moreover, the findings indicate that social media play a problematic role in the debate as they seem to reinforce people’s pre-existing attitudes toward refugees. The implications of these findings for public debate on refugees are also discussed. (shrink)