Abstract

The current situation with a communication component of rehabilitation establishments in Ukraine requires a detailed study. Firstly, the process of reformation of a health care system in Ukraine is not possible without improvement of a quality of social communications and doctors’ ability to speak common language with patients. The second important part of treatment is to establish a dialogue between a doctor and a patient. Thirdly, a comprehensive approach to study becomes valuable in terms of process of physical and psychological rehabilitation of soldiers, which are returning from armed conflict zone in the East of Ukraine. The purpose of the research is to find out the current state of the methodology of studying and outline the prospects for development of communication component of the rehabilitation institutions in Ukraine. Study of professional communication of rehabilitation centers’ workers has been conducted on a basis of national legal documents, new draft bills and works of researchers from connected spheres. According to the researchers, rehabilitation is a complex of medical measures aimed at the functional restoration of the human body with a subsequent adaptation to everyday life. Moreover, a communication component is important within health care institutions between health care providers, other medical representatives and / or with subjects of their professional activities. Professional communication regulates and determines not only the requirements of doctor’s competence in terms of knowledge and skills, but also clears ethical standards in view of the higher level of responsibility then other people of such profession have. As a result, there is a number of specific features in communication component of rehabilitation establishments. Firstly, a rehabilitation program is the first step in rehabilitation process. Effectiveness of its drafting and implementation is defined by an ability to make a contact and communication between doctor and patient. Secondly, communication and interaction between doctor and patient should continue from the beginning of treatment and even after person’s return to home life. Thirdly, a phenomenon of «therapeutic alliance» and a principle of «peer to peer» become meaningful in mentioned institutions as well as a growing role of practical nurses and other professionals in rehabilitation process.