Abstract

Information systems consulting is a complex, global enterprise that would benefit from a bode of ethics. Creating such a code, in turn, represents an illuminating challenge for applied ethics. My dissertation presents a novel approach, using Aristotle's virtue ethics as a framework, and a facilitated process engaging practicing consultants to implement a system of ethics using that framework. The resulting system features a substantive theoretical foundation, and a tight linkage with the unique concerns of information systems consultants. ;The dissertation consists of five chapters. The first two chapters establish the need for a new approach. I provide a descriptive account of IS consulting, followed by a detailed discussion of ethical issues germane to it. I argue that IS consulting differs from the traditional professions in ways that preclude the use of a professional code of conduct, and that existing IS codes suffer because they lack theoretical foundations. I also argue that the IS consulting community is unlikely to adopt a straightforward application of normative ethical theory, deeming that theory largely irrelevant. For an applied ethical system to be valuable, it must be adopted. ;In Chapter Three I argue for an Aristotelian framework for this ethical system. I establish that IS consulting is a practice, using criteria set forth by both Robert Solomon and Alasdair MacIntyre. I then argue that the distinctive purpose of that practice should organize and ground a set of virtues. These virtues are essential characteristics to be cultivated by individual consultants. ;Chapter Four lays out a general approach for engaging actual IS consultants in a process to create a set of virtues based upon their own accounts of the practice and its purpose. Chapter Five describes the degree to which I am faithful to Aristotle, and explains my marked divergence from him. I conclude Chapter Five by illustrating of the sort of process a community might use to establish a system of ethics that is theoretically grounded and relevant for practitioners. ;This approach shows promise for creating relevant, morally substantive ethical systems which are applicable to complex business practices