Abstract

Computer Integrated Manufacturing (CIM) is faced with issues which are crucial to Computer Supported Cooperative Work (CSCW). However, despite the large amount of work on Enterprise Integration and its obvious links to the CSCW field, this domain is almost totally absent in the work of the CSCW community. Therefore, this paper is intended to contribute to the discussion on the relevance of CSCW in manufacturing and to combine new concepts for cooperative work with requirements for information system design in production. Production related models, e.g., an order-driven mode of coordination, can be augmented with mechanisms of interaction for coordination, collaboration and co-decision and the design of customer/supplier chains. It is suggested, as one example, to use workflow management technology in advanced manufacturing for shop-floor production planning and control (PPC). The proposed enterprise model and support technology is especially useful for small-batch production