Abstract

Certification is a crucial part of the organic farming system to protect the integrity of the whole organic sector. Process-oriented on-site auditing by skilled inspectors is the central element of the certification procedure to protect the organic sector against fraud. However, little is known about the role of the inspectors in the certification scheme. In recent years, the requirements and challenges for the organic certification system have changed significantly. The aim of the present study is to get insights into strategies and action patterns used by organic inspectors and thus to better understand their behaviour. Due to the exploratory character of the study, a qualitative approach was chosen. Twenty narrative expert interviews with organic inspectors were conducted. The evaluation was carried out with the narration analysis, which was basis for a typology analysis. The results of the study show that all organic inspectors develop strategies and behavioural patterns, which can be structured in two levels: an interpersonal and a professional level. On the interpersonal level, the results indicate that the inspectors’ behaviour patterns lie between goodwill and demonstration of power. At the professional level, the organic inspectors work with a risk or a checklist-oriented control approach. A risk-oriented control is characterised by the intrinsic motivation of the organic inspector to maintain the integrity of the organic sector. Risk-oriented inspectors set a control focus on the detection of fraud. The aspect of personal ethical involvement and interpersonal actions in control systems should be included when considering improvements in the organic sector.