Abstract

COVID-19 forced many institutions of higher learning to make a sudden switch from face-to-face classes to emergency remote learning. This move was welcomed with mixed reactions by first year students. The purpose of this study was to investigate first year students’ experiences of emergency remote learning amidst the time of the global pandemic of COVID-19 in the United Arab Emirates. The study adopted a qualitative approach within an interpretivist paradigm and it was conducted as an exploratory case study in a federal university. Three hundred and ninety two open-ended questionnaires were completed by first year students about their experiences of emergency remote learning. Data was analysed using content analysis. It was concluded that the best way to judge the validity of emergency remote learning is by taking context into consideration. The use of different online teaching strategies help cater for diverse needs of first year students and reduce dropout rates.