Keeping the peace: A model of conversational positioning in collaborative design dialogues [Book Review]
AI and Society 15 (4):344-358 (2001)
AbstractThis paper presents findings from a linguistic and psychosocial analysis of nine design dialogues that sets out to investigate the interweaving of transactional and interpersonal threads in collaborative work. We sketch a model of the participants' positioning towards their own or their partner's design proposals, together with the conversational cues which indicate this positioning. Our aim is to integrate the role of interpersonal relationships into the study of cooperation, to stress the importance of this dimension for the quality of collective work and to reflect on its potential for integration into the design of dialogue systems
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References found in this work
Speech Acts: An Essay in the Philosophy of Language.John Rogers Searle - 1969 - Cambridge, England: Cambridge University Press.
Logic and Conversation.H. P. Grice - 1975 - In Donald Davidson & Gilbert Harman (eds.), The Logic of Grammar. Encino, CA: pp. 64-75.
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