Abstract

Forces such as increasing globalisation, demographic change, European enlargement, and the emergence of networked organisations stimulate the emergence of new forms of organisation and collaborative working. Mobility, sharing of information and knowledge, and collaboration across organisational networks are key aspects of workplace innovations. New information and communication technologies enable a diversity of future workplace scenarios. However, coping with the human and organisational aspects involved will determine their success or failure. In order to exploit the potential of workplace innovations we, therefore, must better understand their systemic nature. This article, based on the MOSAIC project, explores the potential of mobile and multi-location collaborative workplaces, investigates some future scenarios and roadmaps, and discusses the strategies and research approaches for systemic innovation