Abstract

Norbert WienerWiener, Norbert warned us to avoid the potential application of cybernetics to the production of technologies of oppressionOppression – that is, we need to design structures and processes in which violenceViolence is not an alternative or, at least, is an alternative of last resort. This chapter presents cybernetics as a way of thinking about ways of thinking, making the way of thinking a choice. The cybernetic vocabulary of choice and autonomyAutonomy provides a foundation for building a participative-dialogic approach to design that is distinct from the purposefulPurpose and hierarchicalHierarchy design approach of traditional engineering and managementManagement. In a participative-dialogicParticipation society, design becomes a necessityNecessities, not only to address the concerns expressed by WienerWiener, Norbert, but also to satisfy the human need for participationParticipation in the decisions that affect our daily lives.