A Survey of Library Service Delivery in an Age of Internet in Mountain Top University

Abstract

Modern information technology has led to significant changes in how libraries operate. This study examined how library services are provided in the age of the internet at Mountain Top University Library. It adopted a descriptive survey method, and 200 participants were chosen at random for the study. A structured questionnaire was used to collect data from the sampled population. Data analysis was done using SPSS, and the results were presented in a percentage and frequency table. The study found that the majority of the respondents, 192 (96%), agreed that electronic mail (e-mail) was available in the library, 187 (93.5%) agreed that circulation services were available, and 157 (78.5%) disagreed that bibliographic services were available. While 88 (44%) strongly agreed that the high cost of connectivity and maintenance is a factor militating against the effective application of internet service,. It was recommended that this be addressed by the university management to ensure massive adoption of internet usage in the library.

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2024-06-14

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