Abstract

An original project for a taxonomy of organisation-technology became over time an exploration of some of the meanings and contexts of technology. The exploration began with the critique of selected instances of landmark theorising and empirical research on the technology concept. The critique raised issues in epistemology and methodology which caused this writer to address the philosophy of the social sciences and the philosophy of technology at certain points: the question of technological determinism; language and metaphor; ideology; construct validity. Chapters One and Two of this thesis reflect the quest for connections in meta-theory, as the remaining chapters reflect the quest for meanings and contexts of technology in organisation and society. The case studies of landmark theory and research on technology led into more of a generic enquiry into the nature and claims of a contingency theory of organisation and management. An analysis of landmark cases and of contingency theory suggested that a formalist or empiricist approach to technology and organisation had produced no clear conceptualisation of technology, nor of any other contextual or performance factors. No panacea for organisation-design has emerged from this quarter. A rather broader arena of the division and re-combination of labour was then approached. Analysis suggested that technology and the division of labour are not mere surrogates of managerial control but arenas continually contested by organisation and society participants. They are not givens with resident characteristics to be read out but occasions of choice ongoingly negotiated. Whereas the thesis began with notions of a static and cognitivist taxonomy it developed into a study of certain images of technology, with the valencies of technology deriving from its various contexts of meanings and matrices of values. The thesis concludes with the view that formalism of much contemporary organisation-theory needs to be amplified by a broadly phenomenological understanding