An Overview of Healthcare Accreditations in Medical Tourism

In Bhupinder Chaudhary, Dinesh Bhatia, Mahesh Patel, Sunaina Singh & Sushman Sharma (eds.), Medical Tourism in Developing Countries: A contemporary approach. Springer Nature Singapore. pp. 83-100 (2024)
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Abstract

Medical tourism (MT) is an amalgamation of healthcare and tourism industries. Medical tourism is gaining importance in recent years due to various additional services and benefits associated with MT packages. In order to meet the expectations of the medical tourist and create a delightful patient experience, the stakeholders such as hospitals, insurers, facilitators, and agents are more focused in offering ‘quality services’. As ‘Quality’ is the core criteria for any healthcare service, analysing the current medical tourism market, hospitals across the world are going for accreditation of their services to create a positive impression in the minds of medical tourists. An accredited healthcare facility is, of course, an eye catcher to the medical tourist in selection of the hospital. To facilitate this certification process, there are many organizations worldwide to offer healthcare accreditation. While few of these bodies accredit the healthcare facilities, few others will accredit the accrediting organizations. Thus, the present book chapter focuses on various healthcare accreditation bodies operating nationally and internationally.

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