Abstract

This chapter explores the potential use of Internet-based communication applications as a method for gathering qualitative research data. In the era of globalized multimedia and at-finger-tips convenient information, electronic communication can provide answers to research inquiries in a timely manner, particularly in cases where the researcher is not required to meet face to face with the participants, or there is not need for audio-record the interview or conversation. We offer a nine-step process on how to administer an electronic interview, from selecting potential participants, interacting with them electronically, to closing the electronic encounter. We discuss the advantages and disadvantages of such means while drawing from a brief experience in using email to interview older adults for a research study on aging partially published elsewhere. We use the existing literature to explore the benefits and limitations of email as a research tool. We close the chapter by inviting the reader to ponder about other data collection tools in today’s evolving research arena as an alternative mean to conference calls or face-to-face interviews when time and resources are restricted.