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  1. Negotiating consensus in simulated decision-making meetings without designated chairs: A study of participants’ discourse roles.Angela C. K. Chan & Bertha Du-Babcock - 2018 - Discourse and Communication 12 (5):497-516.
    Decision-making is an integral part of business meetings in an organization. Research has suggested that a participant’s engagement in the decision-making process has direct relevance to his or her role in the team or organization. This study extends the investigation of communicative behavior in decision-making to a special meeting setting where all participants assume similar organizational roles and where there is no designated chair. In particular, it draws on conversation analytic methods and a recently developed framework of participant roles to (...)
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  • Expanding or postponing? Patterns of negotiation in multi-party interactions in social work.Dorte Caswell & Tanja Dall - 2017 - Discourse and Communication 11 (5):483-497.
    In this article, we examine patterns of negotiation in multi-party decision making in social work. We draw on Strauss’ theory of negotiated order and a discourse analytical approach, seeking to gain insight into the complex accomplishment of making a decision in an inter-professional and multi-party setting. Working with data from 97 team meetings in a social work setting, we identify two patterns of negotiation in talk: expanding and postponing. ‘Expanding’ covers a group of interactional actions involving turn-taking and closure, while (...)
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