Business Ethics: A European Review, EarlyView.

Business Ethics, the Environment &Responsibility, Volume 31, Issue 3, Page 620-633, July 2022.

Business Ethics: A European Review, EarlyView.

This research scrutinises the correlation between state ownership and the attributes of green innovation, specifically underscoring generality as a primary trait of innovation favoured by governments. Green innovation with generality, due to its applicability across diverse contexts at reduced expense, becomes an appealing strategy for states to address environmental concerns. Consequently, we suggest that state ownership encourages the prevalence of green innovation characterised by generality. Furthermore, we delve into two contingencies related to ascribed and achieved political connections, positing that they, (...) respectively, impose negative and positive moderating influences. Support for our propositions comes from data gathered from Chinese listed firms during the period 2004–2019. By emphasising the importance of green innovation characteristics over their quantity, our research offers a significant contribution to the literature on green innovation in the context of state ownership. (shrink)

Customers have obvious occupational gender stereotypes for service employees. In recent years, intelligent service robots have been widely used in the hospitality industry and have also been given gender characteristics to attract customers to use them. However, whether and when the usage of gendered service robots is effective remains to be explored. This research focuses on customers' occupational gender stereotypes and the gender of service robots, examining the influences of their consistency on customers' willingness to use service robots through three (...) scenario studies. The findings suggest that: The consistency between occupational gender stereotypes and service robot gender positively affects customers' willingness to use service robots. Performance expectancy and trust are two psychological mechanisms underlying the above effect. In the context of service failures, the consistency backfires and brings negative effects on willingness to use. This research extends the literature on customers' acceptance of anthropomorphized robots from the perspective of gender stereotypes and identifies the mechanisms behind the stereotype consistency effect. For practical implications, hotels should design and deploy gendered robots consistent with corresponding occupational gender stereotypes. (shrink)