Herbert Simon viewed innovation as a particular type of problem-solving behavior that entails refocus of attention and search for alternatives outside the existing domain of standard operations. This exploration outside of standard routines involves heuristic-based discovery and action, such as satisficing search for information and options. In our observations on the innovation process, we focus on knowledge generation. We propose viewing the process of generating knowledge—when knowledge is sufficient to instigate action, but not necessarily enough to eliminate the uncertainty of (...) the situation—as a heuristic process. Because many personal and organizational decisions are acted upon in the presence of some degree of uncertainty, we argue that heuristics structure the way in which information is processed innovatively. We provide a catalogue of instances in business decision making. (shrink)

The conclusions of Barbey & Sloman (B&S) crucially depend on evidence for different representations of statistical information. Unfortunately, a muddled distinction made among these representations calls into question the authors' conclusions. We clarify some notions of statistical representations which are often confused in the literature. These clarifications, combined with new empirical evidence, do not support a dual-process model of judgment.

Preparing people for dealing with hazards, diseases and disasters requires teaching them statistics, and ideally doing so by means of good representation formats in a dynamic fashion. Translating these dynamics to simple communication is what governments need from scientists.

Social reality of a group emerges from interpersonal perceptions and beliefs put to action under a host of environmental conditions. By extending the study of fast-and-frugal heuristics, we view social perceptions as judgment tools and assert that perceptions are ecologically rational to the degree that they adapt to the social reality. We maintain that the veracity of both stereotypes and base rates, as judgment tools, can be determined solely by accuracy research.