Interface agents are increasingly being used to enhance the user-friendliness of computers. In the new mobile technology of handheld computers, interface agents are also being used to present on-line news. The purpose of the study was to explore how the gender of the interface agent and the user affect evaluations of the agent and the news service. The results revealed that attitudes toward the interface agent significantly correlated with evaluations of the entire news service. Moreover, the gender of the participant (...) and of the agent was significant for an evaluation of the credibility and entertainment value of the news service. (shrink)

The amount of social support literature in the field of interpersonal communication has increased steadily. In the last decade, however, no one has pushed for a conclusion as to what kind of phenomenon social support is. This article aims to describe the essence of social support. The essence is what must be present in all the phenomena that claim to be social support. The study uses phenomenological reduction and imag¬inative variation (1) on social support definitions and (2) on the empirical (...) material of support in men’s friendships. The synthesis of the two sets of material deduces the essence of social support both theoretically and empirically. According to the phenomenological reduction the essence of social support is the awareness of a real or potential void in a person’s life experience, and of otherness that intends to alter that experience to achieve wholeness. Supportive communication is the manifestation of the essence of social support in interpersonal relationships. (shrink)