Building rapport is considered important in investigative interviewing of children about alleged sexual abuse, but theoretical understanding of the nature of rapport and how to judge its presence remains sketchy. This article argues that the conversation analytic concept of progressivity may provide empirical tractability to the concept of rapport and indeed may be partially what people are detecting when they judge the presence of rapport. A single case is analysed, drawn from a corpus of 11 video-taped interviews with children conducted (...) by police in an Australian sexual crime unit. Analysis focuses on how the interviewer responds when progressivity breaks down, and how restoration is collaboratively achieved. Findings are discussed in terms of implications for future work that might investigate a more thoroughly social interactional account of rapport, and in terms of new ideas about what might constitute skilful interviewing practices amongst investigative interviewers. (shrink)

Complaining about humanitarian refugees is rarely an unequivocal activity for society members. Their talk appears dilemmatic: ‘sympathy talk’, comprising rhetorical displays of ‘care’, tolerance and aesthetic evaluations, is woven together with more pejorative messages. In this article we investigate how ‘sympathy talk’ functions as a discursive resource in talk-in-interaction when people give accounts of minority group individuals. A ‘synthetic’ discursive psychological approach was employed to analyse a corpus of 12 talkback radio calls to an evening ‘shock jock’ radio personality in (...) Adelaide, Australia, after the stabbing death of a Sudanese-Australian refugee. Analysis shows how host and callers dialogically negotiate and orientate to various sympathetic and humanitarian descriptions/evaluations. We contend that sympathetic talk advances the activity of conversation, softening complaints that could be made accountable as prejudiced. Sympathy talk also functions as a counter-argument to perceived punitive or ‘racist’ complaints. Moreover, this article proposes that such rhetoric shares an ideological thread that potentially undermines Sudanese refugees’ social positioning. Dialogue that deploys sympathetic formulations may be an element in the increasingly varied and subtle activity of ‘new racism’. We discuss how sympathetic accounts contain, within their semantic structure, their own antithesis for their deployment in anti-racist practice; for the development of counter discourses fundamental to the disruption of pervasive ideological representations and the construction of alternative refugee identities. (shrink)

National days often represent unifying narratives about nation-states. Recent calls for historical redress within settler-colonial nations, however, have been based on redefinitions of triumphalist historical narratives, incorporating darker histories of colonialisation’s ongoing effects. This has resulted in controversy about national days, especially in Australia (celebrated on the anniversary of British colonisation). Discussions about Australia's national day may show us if, and how, these competing historical narratives can be integrated into a unified national story. A critical discursive examination of Australian news (...) media articles demonstrated the ways historical narratives were deployed to construct competing understandings of the national day’s meaning. Analysis showed how the narrative of colonisation as a force for cultural advancement was used to justify celebrating the current date. In contrast, acknowledging and reckoning with the past was positioned as crucial to moving forward, and, correspondingly, that changing the date was necessary. Respecifying the historical narrative in this way brought together a more complex, nation-building story unifying Indigenous peoples, settlers, and newer migrants in celebrating the (new?) national day. Such reimagined national stories offer potential ‘golden futures’, but risk allowing nations to continue to avoid reckoning with their dark histories, and, especially, the connection of these to present-day inequalities. (shrink)