Despite an immense amount of literature on the topic of trust, there is still no account that offers a plausible epistemological framework for the phenomenon of reasonable trust. The main claim of this article is that reasonable trust and distrust are phenomena based upon practical knowledge, while non-reasonable trust and distrust result from dislocation of trust into different epistemic regimes. This dislocation can be observed in some of the influential theories such as cognitive and emotional accounts of trust and in (...) the accounts understanding trust as a form of faith. Added to that, theoretical approaches introducing a strong idea of basic trust preclude observing the difference between reasonable and non-reasonable trust. In this article, I argue that reasonable trust is founded upon practical knowledge which includes knowledge of integrity of the trusted person and knowledge about a similarity of worldviews of the trust giver and the trust receiver. Furthermore, I elaborate on the ways reasonable trust and distrust are being transformed and disfigured in other epistemic regimes. Drawing mainly upon Aristotelian understanding of practical knowledge, I want to show how non-reasonable trust and distrust are manifested in the phenomena of blind trust, unconditional trust and absolute doubt and explain why non-reasonable trust and distrust can hardly be distinguished from loyalty, subordination, infatuation or calculation. (shrink)

Apart from being a pervasive concept of present-day law, human dignity is a phenomenon regularly experienced by people in their lives. Yet before any protection for it can be advanced, it is imperative that an explanation of how human dignity is at all possible be established, including a description of its constitutive figures. Paul Ricoeur made a significant contribution to the lacking phenomenology of human dignity. Despite only rarely using the term dignity directly, he identified and described its three constitutive (...) and interdependent figures—self-esteem, self-respect, and recognition—and embedded them amongst such notions as self, identity, narrative, passivity, bodiliness, fragility, morality, and law. He activated the phenomenological, existentialist, and hermeneutic legacies in understanding human dignity and succeeded in modifying certain sharp-edged structures that have periodically been associated with the notion of human dignity. In this paper I argue that human dignity is a high-ranking topic in Ricoeur’s writings, identify and synthesize the phenomenology of human dignity scattered throughout his works, and reveal the profound existential aspects he attributed to it. Finally, I discuss and evaluate his phenomenological-existentialistic account of human dignity, particularly taking into consideration the contemporary use of human dignity in law and its associated discourses. (shrink)

This chapter contains sections titled: Employee rights.

In this paper recent research involving interdisciplinary ethnography is presented as an exploration of its contribution to studies of people and technology in the workplace. Three main patterns of interaction between ethnography and ‘the others’ are examined. First, the influence of ethnography in promoting people-oriented perspectives of technology is discussed with reference to workplace studies in manufacturing. Second, ethnography contribution to the development of hybrid methods for the design and implementation of technology for use in the workplace is illustrated by (...) several examples of such frameworks. Third, the influence of ethnographic research to providing a theoretical basis for computer-mediated communication is explored and documented by analyses of design teams working together as part of construction projects. From a practical point of view, this exploration has resulted in a brief discussion of the broad range of ‘users’ in the real-life workplace who benefit from ethnographic research. Future work in this area will rely on a reflexive stance on the part of the ethnographer in relation to both users of technology and users of ethnography. (shrink)

In previous research, we have argued that private companies should be more open with their scientific research findings. However, our research assumed, somewhat naively perhaps, that public institutions were quite open. Recent findings have suggested otherwise, and in this paper we explore the dilemma faced by industry, universities, and society in attempting to balance the needs of openness (to rapidly advance the body of knowledge), with secrecy (to protect the economic returns to a new innovation).

The presentation will illustrate an approach to teaching business ethics.

The paper asserts that the post-modern rejection of “modern” theoretical accounts including ethical-theoretical accounts as unacceptable meta-narratives would concur with an Aristotelian critique of contemporary ethical theories. Hence and Aristotelian critique will be similar to a post-modern critique. The paper sketches an account of what post-modernism in philosophy is and shows its similarity to Aristoteleanism in rejecting “modern” approaches in a significant way since an Aristotelian approach uses different criteria for what counts as ethical knowledge. The paper suggests that if (...) one follows the lead of Aristotle outlined in Book One Chapter Three of the Nichomachean Ethics applied ethics can be seen as similar to what Aristotle called “Rhetoric,” for in the Rhetoric Aristotle shows how one should engage in discourse about issues of the just and the good. The final section addresses the problem of how an Aristotelian approach can avoid the relativism of post-modernism. (shrink)

One can determine the nature of something by asking what it is for. For example one understands what a chair is when one understands it is for sitting on. This involves understanding its purpose. One type of corporation is the for-profit-corporation. This seems to indicate that this type of corporation, the business corporation, has as its purpose to make a profit. Is that as obvious as it first appears? The favorite way for philosophers to arrive at the "purpose" of anything (...) is to ask the question "Why?" But there are at least two answers to the question "Why"? when addressed to a social practice such as business. One might be asking for a psychological account (explanation) of "Why" a person does business, and this is primarily answered by discovering the motives behind business activity; or one might be asking for a justificatory reason (justification) for the practice – what purpose legitimates business as a human activity. These two answers are often conflated and thus the purpose of business is often considered to be answered by giving the psychological account of the self-interested profit-making motive. This paper will attempt to highlight the importance of making the distinction between motive and purpose clearly, show what confusions arise when the distinction is ignored, and hint at some of the structural philosophical reasons why the distinction got blurred in the first place. (shrink)

The paper asserts that the post-modern rejection of “modern” theoretical accounts including ethical-theoretical accounts as unacceptable meta-narratives would concur with an Aristotelian critique of contemporary ethical theories. Hence and Aristotelian critique will be similar to a post-modern critique. The paper sketches an account of what post-modernism in philosophy is and shows its similarity to Aristoteleanism in rejecting “modern” approaches in a significant way since an Aristotelian approach uses different criteria for what counts as ethical knowledge. The paper suggests that if (...) one follows the lead of Aristotle outlined in Book One Chapter Three of the Nichomachean Ethics applied ethics can be seen as similar to what Aristotle called “Rhetoric,” for in the Rhetoric Aristotle shows how one should engage in discourse about issues of the just and the good. The final section addresses the problem of how an Aristotelian approach can avoid the relativism of post-modernism. (shrink)

If the ultimate purpose of ethical argument is to persuade people to act a certain way, the point of doing business ethics is to persuade others about what constitutes proper ethical behavior. Given that teleological perspective, the role of the business ethicist is to be an orator or rhetorician. Further, since one cannot expect more certitude than the subject warrants, from Aristotle’s perspective, while rhetoric is the most persuasive means of arguing, it is not scientific demonstration. Rhetoric uses examples and (...) enthymemes. Such an approach answers the postmodern claim that ethical argument cannot lead to certitude and shows how the use of rhetoric helps avoid relativism and leads to more effective persuasion. According to Aristotle, rhetoric involves gaining truth with a “rough and general sketch.” This rhetorical approach allows the listener to “see as” the persuader sees, by attending to aspects of our shared experience and language. This mirrors insights of Kant’s reflexive judgment in his third critique as well as the later Wittgenstein, who compares ethics to aesthetics. (shrink)

If the ultimate purpose of ethical argument is to persuade people to act a certain way, the point of doing business ethics is to persuade others about what constitutes proper ethical behavior. Given that teleological perspective, the role of the business ethicist is to be an orator or rhetorician. Further, since one cannot expect more certitude than the subject warrants, from Aristotle’s perspective, while rhetoric is the most persuasive means of arguing, it is not scientific demonstration. Rhetoric uses examples and (...) enthymemes. Such an approach answers the postmodern claim that ethical argument cannot lead to certitude and shows how the use of rhetoric helps avoid relativism and leads to more effective persuasion. According to Aristotle, rhetoric involves gaining truth with a “rough and general sketch.” This rhetorical approach allows the listener to “see as” the persuader sees, by attending to aspects of our shared experience and language. This mirrors insights of Kant’s reflexive judgment in his third critique as well as the later Wittgenstein, who compares ethics to aesthetics. (shrink)

The paper begins with an example of the accounting treatment afforded an Indefeasible Rights Use (IRU) Swap by Global Crossing. The case presents a typical example of ways in which accounting firms contributed to the ethical scandals of the early 21st century. While the behavior of Arthur Andersen, the accounting company in the case, might have met the letter of the law, we argue that it violated the spirit of the law, which can be discovered by looking at (1) the (...) legitimate goals of a company which give it its ethical direction and (2) the responsibilities of the accounting professionals who serve the company and the general public. Those professional responsibilities are determined by looking at the legitimate function those professionals fulfill in the economy. A further claim is that Andersen and other accounting firms are motivated to abandon the responsibilities derived from pursuing their proper goals by falling into the trap of accumulating wealth for its own sake. We argue that the ultimate responsibility of internal auditors is to develop statements that give as reasonably true and fair a picture of the financial situation to any user having a claim to that knowledge. Further we argue that the major responsibilities of the external auditor are: first, to be responsible to the using public for evaluating financial statements and declaring that they represent a fair picture of the financial situation of a company, and second, to be a watchdog of financial markets and call into question irregular practices that would distort those pictures. Such due professional care requires the auditor to exercise professional skepticism: an attitude that includes a questioning mind and a critical assessment of audit evidence. The paper concludes by giving particular examples of how Arthur Andersen LLP failed to meet those responsibilities. (shrink)

The paper argues that the point of a business ethics course is to improve behavior in business, and that an essential ingredient in thatimproved behavior is knowing what's right or wrong. To make that claim, the paper attempts to dispose of three arguments which support the contrary claim, that business ethics courses are useless. First, it is argued that morals can't be taught, since they only result from training. Second, it is argued that such courses are unnecessary because business executives (...) already know right from wrong. Third, it is argued that ethical knowledge is impossible, so there is nothing to teach. The first two arguments are dealt with briefly, and the third is addressed extensively. The paper argues that the scepticism about ethical knowledge is part of a pervasive "relativism" in our society, but shows that such a relativism/scepticism is untenable and indicates how ethical knowledge is possible. If, then, knowledge of rightand wrong is an essential ingredient for improving business behavior, and such knowledge can be imparted in an ethics course, there is some point to teaching business ethics. (shrink)

Given that so many people think business ethics is oxymoronic, it might be prudent to investigate why and to determine what if any truth or partial truth they see. Thus, as a hueristic device, I propose to seriously examine the claim that business ethics is a contradiction in terms, and see what follows if business ethics is oxymoronic.

Given that so many people think business ethics is oxymoronic, it might be prudent to investigate why and to determine what if any truth or partial truth they see. Thus, as a hueristic device, I propose to seriously examine the claim that business ethics is a contradiction in terms, and see what follows if business ethics is oxymoronic.

The paper begins with an example of the accounting treatment afforded an Indefeasible Rights Use Swap by Global Crossing. The case presents a typical example of ways in which accounting firms contributed to the ethical scandals of the early 21st century. While the behavior of Arthur Andersen, the accounting company in the case, might have met the letter of the law, we argue that it violated "the spirit of the law," which can be discovered by looking at the legitimate goals (...) of a company which give it its ethical direction and the responsibilities of the accounting professionals who serve the company and the general public. Those professional responsibilities are determined by looking at the legitimate function those professionals fulfill in the economy. A further claim is that Andersen and other accounting firms are motivated to abandon the responsibilities derived from pursuing their proper goals by falling into the trap of accumulating wealth for its own sake. We argue that the ultimate responsibility of internal auditors is to develop statements that give as reasonably true and fair a picture of the financial situation to any user having a claim to that knowledge. Further we argue that the major responsibilities of the external auditor are: first, to be responsible to the using public for evaluating financial statements and declaring that they represent a fair picture of the financial situation of a company, and second, to be a watchdog of financial markets and call into question irregular practices that would distort those pictures. Such due professional care requires the auditor to exercise "professional skepticism": an attitude that includes a questioning mind and a critical assessment of audit evidence. The paper concludes by giving particular examples of how Arthur Andersen LLP failed to meet those responsibilities. (shrink)

This paper presents a conceptual framework for the study of social intelligence in a real-life environment. It is focussed on the dialogue organisation in argumentation, in particular how our understanding of dialogue phenomena in mediated communication may help us to support natural interaction in classroom debates. Dialogue organisation is explored in terms of the cohesive structure of dialogue that emerges as the result of information maintenance and change, specified locally by the adjacency pair and turn-taking, and globally by topic threads. (...) We give a descriptive analysis of their interplay in real chat debates, based on lexical chains of repeated words in an attempt to clarify what feedback participants in the debate require in order to reflect on their contributions to the debate. We then show how this analysis can be used as a basis for conceptual design of a feedback adviser tool to automatically search for topics in student chat debates. Much of the data used in our analysis has been generated as part of the SCALE project SCALE (Internet-based intelligent tool to support collaborative argumentation-based learning in secondary schools) – EU Framework V project. focussed on specifying tools for computer supported argumentation in the classroom. (shrink)

In this paper we present recent research into computer-mediated communication with special emphasis on the use of collaborative tools in shared task environment. In order to explain the regularities and uniformities in people’s behaviour obtained through quantitative study of interaction among groups of students engaged in structured debates, we have developed an experimental approach that enables us to measure and quantify several key aspects of computer-mediated communication in this context.

It is a rather remarkable fact that in most discussions of Aquinas’s ethics, Q. 21 of the De Veritate which deals with Aquinas’s notion of Good, is almost entirely overlooked. For example D. J. O’Connor’s book Aquinas and Natural Law refers only once to the De Veritate and that is not a reference to Q. 21. Even the massive work of Gilson, The Christian Philosophy of St. Thomas Aquinas, in the entire third section which deals with Aquinas’s moral theory has (...) only six references to the De Veritate and again none are to Q. 21. H. J. McCloskey in Meta-Ethics and Normative Ethics, provides what he considers two definitive repudiations of Aquinas’s theory but there is no mention or reference to the De Veritate. There may be a reason for this. Thomists like Gilson may not be attuned to or interested in answering the specific problems which contemporary ethical theorists address themselves to, while ethical theorists like O’Connor seem to depend upon traditional Thomistic accounts to locate the pertinent passages in Aquinas’s ethical writings, accounts which follow the order of one or other of the Summas. Be that as it may, some of the most illuminating sections of Aquinas dealing with ethical-theoretical issues are to be found in Question 21 of the De Veritate, for in this question is found a definition of the good as well as explanations of this definition. Consider the following passages where Aquinas lists what seem to be necessary conditions for calling something good. (shrink)

It is a rather remarkable fact that in most discussions of Aquinas’s ethics, Q. 21 of the De Veritate which deals with Aquinas’s notion of Good, is almost entirely overlooked. For example D. J. O’Connor’s book Aquinas and Natural Law refers only once to the De Veritate and that is not a reference to Q. 21. Even the massive work of Gilson, The Christian Philosophy of St. Thomas Aquinas, in the entire third section which deals with Aquinas’s moral theory has (...) only six references to the De Veritate and again none are to Q. 21. H. J. McCloskey in Meta-Ethics and Normative Ethics, provides what he considers two definitive repudiations of Aquinas’s theory but there is no mention or reference to the De Veritate. There may be a reason for this. Thomists like Gilson may not be attuned to or interested in answering the specific problems which contemporary ethical theorists address themselves to, while ethical theorists like O’Connor seem to depend upon traditional Thomistic accounts to locate the pertinent passages in Aquinas’s ethical writings, accounts which follow the order of one or other of the Summas. Be that as it may, some of the most illuminating sections of Aquinas dealing with ethical-theoretical issues are to be found in Question 21 of the De Veritate, for in this question is found a definition of the good as well as explanations of this definition. Consider the following passages where Aquinas lists what seem to be necessary conditions for calling something good. (shrink)

In this paper we describe the development of the Interaction Space Theory developed as part of the SANE project. EU framework 5 IST project sustainable accommodation for the new economy, IST 2000-25-257 The EU funded project provided an inter-disciplinary context for the study of interactions in the hybrid workplace where physical work environment is enhanced with information and communication technologies (ICT) which enable collaboration with remote partners. We explain how the theoretical approach, empirical work and methodological strategy employed by SANE (...) researchers contribute toward the social intelligence design approach through the development of the methodology for identification of workplace requirements for mobile knowledge workers. In addition, we demonstrate how empirical findings, based upon our theoretical approach, can lead to development of novel methods and techniques for evaluating the impact of new and emerging technologies in the workplace. (shrink)

The presentation will illustrate an approach to teaching business ethics.