This volume has its roots in two recent developments within mainstream analytic epistemology: a growing recognition over the past two or three decades of the active and social nature of our epistemic lives; and, more recently still, the increasing appreciation of the various ways in which the epistemic practices of individuals and societies can, and often do, go wrong. The theoretical analysis of these breakdowns in epistemic practice, along with the various harms and wrongs that follow as a consequence, constitutes (...) an approach to epistemology that we refer to as non-ideal epistemology. In this introductory chapter we introduce and contextualise the ten essays that comprise this volume, situating them within four broad sub-fields: vice epistemology, epistemic injustice, inter-personal epistemic practices, and applied epistemology. We also provide a brief overview of several other important growth areas in non-ideal epistemology. (shrink)

What is the relationship between the concepts of the predictive processing theory of brain functioning and the everyday concepts with which people conduct and explain their mental lives? To answer this question, we focus on predictive processing explanations of mental disorder that appeal to false inference. After distinguishing two concepts of false inference, we survey four ways of understanding the relationship between explanations of mental phenomena at the personal and sub-personal level. We then argue that if predictive processing accurately accounts (...) for psychological and socio-cultural dynamics, then personal and sub-personal concepts must display a looping relationship that can impact the nature of at least some mental phenomena. In particular, explaining the phenomenon of delusion in terms of the sub-personal concept of false inference should change the nature of delusional experiences themselves. (shrink)

Au Centre Pompidou-Metz, faisant écho à l'exposition inaugurale, un colloque international a étudié de manière pluridisciplinaire et transversale la question du chef-d'œuvre. Loin de se focaliser sur le débat esthétique, les diverses approches ont assigné le droit, l'histoire, la sociologie, l'économie et les sciences exactes, pour mieux soumettre cet "objet" à un véritable examen clinique. Cette question ne serait-elle plus d'actualité? Loin s'en faut! Entre cœur et raison, la sacralisation des œuvres d'art produit toujours autant de savoirs, de savoir-faire et (...) de savoirs sur le faire. Mettant en avant le patrimoine, restaurant les objets de l'art, les reconstituant, favorisant le tourisme culturel, exhumant le vrai, condamnant le faux : à sa mesure, le "chef-œuvre" dynamise encore et toujours les divers moments de l'art. (shrink)

La Revolución Rusa tuvo un inmediato impacto mundial, tanto por el ejemplo que supuso para procesos revolucionarios o de intensa movilización social desatados en el período subsiguiente en varios países de Europa (Finlandia, Alemania, Austria, Hungría, Italia, etc.) como por los grandes debates que suscitó en el socialismo internacional, ya que fue una de las principales causas del “gran cisma” (en palabras del historiador Carl Schorske) dentro de la II Internacional Socialista entre las organizaciones e individuos que se volcarían hacia (...) la reconstrucción de la socialdemocracia y aquellos que apostarían a la construcción de la Internacional Comunista.El período inmediatamente posterior a la Revolución Rusa (1917-1920), hasta la consolidación de la Comintern en su II Congreso, fue un momento fluido de debate acerca de la caracterización de la Revolución Rusa y sus consecuencias políticas, teóricas y estratégicas. A través del análisis de las posiciones de Karl Kautsky y Antonio Gramsci —dos intelectuales de gran influencia teórica en el movimiento socialista internacional— pretendemos iluminar algunos aspectos principales del debate que provocó este proceso: el carácter de las fuerzas sociales involucradas, los objetivos de la revolución, el rol de la democracia y la dictadura en el proceso de transición al socialismo y la aplicabilidad internacional del balance de la Revolución Rusa. El análisis se centra en fuentes primarias de cada autor, situando las posiciones de cada uno en el contexto de su relación con el socialismo de su país y los debates que lo atravesaban. (shrink)

Many of our cognitive capacities are the result of enculturation. Enculturation is the temporally extended transformative acquisition of cognitive practices in the cognitive niche. Cognitive practices are embodied and normatively constrained ways to interact with epistemic resources in the cognitive niche in order to complete a cognitive task. The emerging predictive processing perspective offers new functional principles and conceptual tools to account for the cerebral and extra-cerebral bodily components that give rise to cognitive practices. According to this emerging perspective, many (...) cases of perception, action, and cognition are realized by the on-going minimization of prediction error. Predictive processing provides us with a mechanistic perspective that helps investigate the functional details of the acquisition of cognitive practices. The argument of this paper is that research on enculturation and recent work on predictive processing are complementary. The main reason is that predictive processing operates at a sub-personal level and on a physiological time scale of explanation only. A complete account of enculturated cognition needs to take additional levels and temporal scales of explanation into account. This complementarity assumption leads to a new framework—enculturated predictive processing—that operates on multiple levels and temporal scales for the explanation of the enculturated predictive acquisition of cognitive practices. Enculturated predictive processing is committed to explanatory pluralism. That is, it subscribes to the idea that we need multiple perspectives and explanatory strategies to account for the complexity of enculturation. The upshot is that predictive processing needs to be complemented by additional considerations and conceptual tools to realize its full explanatory potential. (shrink)

Contemporary and emerging chatbots can be fine-tuned to imitate the style, tenor, and knowledge of a corpus, including the corpus of a particular individual. This makes it possible to build chatbots that imitate people who are no longer alive — deathbots. Such deathbots can be used in many ways, but one prominent way is to facilitate the process of grieving. In this paper, we present a framework that helps make sense of this process. In particular, we argue that deathbots can (...) serve as affective scaffolds, modulating and shaping the emotions of the bereaved. We contextualize this affective scaffolding by comparing it to earlier technologies that have also been used to scaffold the process of grieving, arguing that deathbots offer some interesting novelties that may transform the continuing bonds of intimacy that the bereaved can have with the dead. We conclude with some ethical reflections on the promises and perils of this new technology. (shrink)

In a recent paper, John Fischer develops a new argument against the Principle of Alternative Possibilities (PAP) based on a deterministic scenario. Fischer uses this result (i) to rebut the Dilemma Defense - a well-known incompatibilist response to Frankfurt-type counterexamples to PAP; and (ii) to maintain that: If causal determinism rules out moral responsibility, it is not just in virtue of eliminating alternative possibilities. In this article, we argue that Fischer's new argument against PAP fails, thus leaving points (i) and (...) (ii) unsupported. (shrink)

Arithmetical cognition is the result of enculturation. On a personal level of analysis, enculturation is a process of structured cultural learning that leads to the acquisition of evolutionarily recent, socio-culturally shaped arithmetical practices. On a sub-personal level, enculturation is realized by learning driven plasticity and learning driven bodily adaptability, which leads to the emergence of new neural circuitry and bodily action patterns. While learning driven plasticity in the case of arithmetical practices is not consistent with modularist theories of mental architecture, (...) it can be enriched by the theory of neural reuse. According to neural reuse, cerebral regions are reused to contribute to multiple neural circuits in functionally constrained ways throughout ontogeny. By hypothesis, learning driven plasticity is complemented by learning driven bodily adaptability, which suggests that there is an interesting functional relationship between finger gnosis, finger counting, and arithmetical practices. The emerging perspective on enculturated arithmetical cognition will be complemented by considerations on associated developmental and acquired disorders, namely developmental dyscalculia and acquired acalculia. The upshot is that we need to take the cerebral, extra-cerebral bodily, and socio-cultural dimensions of enculturation into account in order to arrive at a better understanding of the phylogenetic and ontogenetic conditions of arithmetical cognition. (shrink)

Many of our cognitive capacities are the result of enculturation. Enculturation is the temporally extended transformative acquisition of cognitive practices in the cognitive niche. Cognitive practices are embodied and normatively constrained ways to interact with epistemic resources in the cognitive niche in order to complete a cognitive task. The emerging predictive processing perspective offers new functional principles and conceptual tools to account for the cerebral and extra-cerebral bodily components that give rise to cognitive practices. According to this emerging perspective, many (...) cases of perception, action, and cognition are realized by the on-going minimization of prediction error. Predictive processing provides us with a mechanistic perspective that helps investigate the functional details of the acquisition of cognitive practices. The argument of this paper is that research on enculturation and recent work on predictive processing are complementary. The main reason is that predictive processing operates at a sub-personal level and on a physiological time scale of explanation only. A complete account of enculturated cognition needs to take additional levels and temporal scales of explanation into account. This complementarity assumption leads to a new framework—enculturated predictive processing—that operates on multiple levels and temporal scales for the explanation of the enculturated predictive acquisition of cognitive practices. Enculturated predictive processing is committed to explanatory pluralism. That is, it subscribes to the idea that we need multiple perspectives and explanatory strategies to account for the complexity of enculturation. The upshot is that predictive processing needs to be complemented by additional considerations and conceptual tools to realize its full explanatory potential. (shrink)

Research in evolutionary biology and philosophy of biology and cognition strongly suggests that human organisms modify their environment through active processes of niche construction. Recently, proponents of the free-energy principle and variational active inference have argued that their approach can deepen our understanding of the reciprocal causal relationship between organisms and their niche on various scales. This paper examines the feasibility and scope of variational formalisations and conceptualisations of the organism-niche nexus with a particular focus on the extended active inference (...) account. I will draw a conceptual distinction between selective niche construction, developmental niche construction, and organism-niche coordination dynamics and argue that these notions capture different causal patterns, each of which with a distinct scope. Against this background, I will analyse and discuss the extended active inference account and its strategy to integrate variational active inference with work on extended cognition. The proponents of extended active inference assume that their account can provide an explanation of selective niche construction, developmental niche construction, and organism-niche coordination dynamics. However, my key claim will be that this account has the potential to elucidate the workings of organism-niche coordination dynamics, but does not adequately capture the causal patterns of selective niche construction and developmental niche construction. (shrink)

In recent years, philosophers have developed accounts of cognitive and affective scaffolding to describe the contribution of environmental resources to the realization of mental abilities. However, an integrative account, which captures scaffolding relations in general terms and across domains, is currently lacking. To close this gap, this paper proposes a pattern theory of scaffolding. According to this theory, the functional and causal role of an environmental resource for an individual agent or a group of agents concerning a mental ability in (...) a situational context can be specified by multiple conditions that a scaffold can satisfy. On this view, scaffolds can be described in terms of patterns of relevance-weighted, gradually satisfied scaffolding conditions. The resulting theory will be applied to cases of mathematical cognition to demonstrate its plausibility and feasibility. The pattern theory of scaffolding, it will be shown, has important implications for research on embodied, embedded, extended, and enactive (4E) cognition. (shrink)

Accumulating empirical evidence suggests that anger elicited in one situation can influence trust behaviors in another situation. However, the conditions under which anger influences trust are still unclear. The present study addresses this research gap and examines the ways in which anger influences trust. We hypothesized that the social distance to the trustee, and the trusting person’s gender would moderate the effect of anger on trust. To test this hypothesis, a study using a 2 (Anger vs. Control) × 2 (Low (...) vs. High social distance) × 2 (Men vs. Women) factorial design was conducted in Germany (N= 215) and in China (N= 310). Results reveal that in both countries men’s trust behavior was not influenced by the manipulations (i.e., anger and social distance). The pattern for women, however, differed by country. In Germany, women’s trust to a stranger (i.e., high social distance) was increased by anger; while in China, women’s trust to someone who they have communicated with (i.e., low social distance) was increased by anger. These results indicate that women’s trust levels seem to be more context-sensitive than men’s. (shrink)

Marr’s seminal distinction between computational, algorithmic, and implementational levels of analysis has inspired research in cognitive science for more than 30 years. According to a widely-used paradigm, the modelling of cognitive processes should mainly operate on the computational level and be targeted at the idealised competence, rather than the actual performance of cognisers in a specific domain. In this paper, we explore how this paradigm can be adopted and revised to understand mathematical problem solving. The computational-level approach applies methods from (...) computational complexity theory and focuses on optimal strategies for completing cognitive tasks. However, human cognitive capacities in mathematical problem solving are essentially characterised by processes that are computationally sub-optimal, because they initially add to the computational complexity of the solutions. Yet, these solutions can be optimal for human cognisers given the acquisition and enactment of mathematical practices. Here we present diagrams and the spatial manipulation of symbols as two examples of problem solving strategies that can be computationally sub-optimal but humanly optimal. These aspects need to be taken into account when analysing competence in mathematical problem solving. Empirically informed considerations on enculturation can help identify, explore, and model the cognitive processes involved in problem solving tasks. The enculturation account of mathematical problem solving strongly suggests that computational-level analyses need to be complemented by considerations on the algorithmic and implementational levels. The emerging research strategy can help develop algorithms that model what we call enculturated cognitive optimality in an empirically plausible and ecologically valid way. (shrink)

This book discusses key ethical and deontological problems concerning the use of the most common information and communication devices. It focuses on the challenges of the new environments we now find ourselves in thanks to these technologies, and the issues arising from the newly established relationship between the virtual sphere and the real world. Each aspect is analysed by starting from a very specific example or a case study presenting a dilemma that can only be resolved by making a reasoned (...) ethical choice. Rather than thematically addressing only one of the many aspects mentioned above, the book presents a comprehensive introduction to, and a co-ordinated overview of, the various deontological and ethical issues regarding the spread of the most common information and communication technologies. (shrink)

Over the past decade, there has been a growing interest among analytic philosophers in life's meaning, but this surge of work is nearly all by naturalists theorizing from non-theistic starting points. To answer the need for a theistic philosophical perspective, God and Meaning features leading thinkers in analytic philosophy of religion and theology exploring important issues in metaphysics, epistemology, ethics, and biblical theology that intersect with life's meaning.

How we engage in epistemic practice, including our methods of knowledge acquisition and transmission, the personal traits that help or hinder these activities, and the social institutions that facilitate or impede them, is of central importance to our lives as individuals and as participants in social and political activities. Traditionally, Anglophone epistemology has tended to neglect the various ways in which these practices go wrong, and the epistemic, moral, and political harms and wrongs that follow. In the past decade, however, (...) there has been a turn towards the non-ideal in epistemology. This volume gathers new works by emerging and world-leading scholars on a significant cross section of themes in non-ideal epistemology. Articles focus on topics including intellectual vices, epistemic injustices, interpersonal epistemic practices, and applied epistemology. In addition to exploring the various ways in which epistemic practices go wrong at the level of both individual agents and social structures, the papers gathered herein discuss how these problems are related, and how they may be addressed. -/- Contributors: Alison Bailey, Olivia Bailey, Simon Barker, Heather Battaly, Havi Carel, Quassim Cassam, Charlie Crerar, Miranda Fricker, Trystan S. Goetze, Heidi Grasswick, Keith Harris, Casey Rebecca Johnson, Ian James Kidd, and Alessandra Tanesini. (shrink)

In a recent paper, Jakob Hohwy argues that the emerging predictive processing perspective on cognition requires us to explain cognitive functioning in purely internalistic and neurocentric terms. The purpose of the present paper is to challenge the view that PP entails a wholesale rejection of positions that are interested in the embodied, embedded, extended, or enactive dimensions of cognitive processes. I will argue that Hohwy’s argument from analogy, which forces an evidentiary boundary into the picture, lacks the argumentative resources to (...) make a convincing case for the conceptual necessity to interpret PP in solely internalistic terms. For this reason, I will reconsider the postulation and explanatory role of the evidentiary boundary. I will arrive at an account of prediction error minimization and its foundation on the free energy principle that is fully consistent with approaches to cognition that emphasize the embodied and interactive properties of cognitive processes. This gives rise to the suggestion that explanatory pluralism about the application of PP is to be preferred over Hohwy’s explanatory monism that follows from his internalistic and neurocentric view of predictive cognitive systems. (shrink)

Recent work on enculturation suggests that our cognitive capacities are significantly transformed in the course of the scaffolded acquisition of cognitive practices such as reading and writing. Phylogenetically, enculturation is the result of the co-evolution of human organisms and their socio-culturally structured cognitive niche. It is rendered possible by evolved cerebral and extra-cerebral bodily learning mechanisms that make human organisms apt to acquire culturally inherited cognitive practices. In addition, cultural learning allows for the intergenerational transmission of relevant knowledge and skills. (...) Ontogenetically, enculturation is associated with neural plasticity and the development of new motor routines and action schemas. It relies on scaffolded learning that structures novice-teacher interactions. The acquisition of reading and writing are paradigm examples of enculturation. Based on an empirically informed analysis of the components of enculturation, I will apply the emerging account of enculturated cognition to narrative practices. To date, research on the impact of narratives on the constitution of the self and our understanding of folk psychology has not paid much attention to the question how narratives are influenced by cumulative cultural evolution and our capacity to acquire reading and writing during ontogeny. I will argue that textual narratives, above and beyond oral narratives, provide genuinely new ways of narration. Therefore, the enculturated interaction with textual narratives has the potential to contribute to a better understanding of ourselves and other cognitive agents. (shrink)

Smartphone use plays an increasingly important role in our daily lives. Philosophical research that has used first wave or second wave theories of extended cognition in order to understand our engagement with digital technologies has focused on the contribution of these technologies to the completion of specific cognitive tasks (e.g., remembering, reasoning, problem-solving, navigation).However, in a considerable number of cases, everyday smartphone use is task-unrelated. In psychological research, these cases have been captured by notions such as absent-minded smart-phone use (Marty-Dugas (...) et al., 2018) or smartphone-related inattentiveness (Liebherr et al., 2020).Given the prevalence of these cases, we develop a conceptual framework that can accommodate the functional and phenomenological characteristics of task-unrelated smartphone use. To this end, we will integrate research on second wave extended cognition with mind-wandering research and introduce the concept of ‘extended mind-wandering’. Elaborating the family resemblances approach to mind-wandering (Seli, Kane, Smallwood, et al., 2018), we will argue that task-unrelated smartphone use shares many characteristics with mind-wandering. We will suggest that an empirically informed conceptual analysis of cases of extended mind-wandering can enrich current work on digitally extended cognition by specifying the influence of the attention economy on our cognitive dynamics. (shrink)

Major depression is a prevalent mental disorder that leads to persistent negative mood and tremendous suffering in affected individuals. However, the biological realization of this disorder and associated symptom clusters remain poorly understood. Recently, phenomenological accounts of major depressive disorder and contributions to the emerging predictive processing account have provided valuable insights into the phenomenological and neuro-functional components that lead to manifestations of major depressive episodes. The purpose of this paper is to weave together these different strands of research to (...) develop a predictive processing account of major depressive disorder. In doing so, I will relate personal-level descriptions of associated phenomenal experiences to a sub-personal-level predictive processing account of the functional realization of major depression. I will argue that pervasive symptoms of the disorder, which include a diminished sense of agency, fatigue, social withdrawal, and rumination, are integrated by existential feelings of loss and impossibility. These phenomenal experiences, I will argue, are associated with dysfunctional processes of prediction error minimization, which are characterized by an overall decrease of the causal contributions of active inference and by distorted precision estimates. The emerging account promises to contribute to a better understanding of the complex processes that give rise to depressive experiences. (shrink)

Cognitive innovation has shaped and transformed our cognitive capacities throughout history. Until recently, cognitive innovation has not received much attention by empirical and conceptual research in the cognitive sciences. This paper is a first attempt to help close this gap. It will be argued that cognitive innovation is best understood in connection with cumulative cultural evolution and enculturation. Cumulative cultural evolution plays a vital role for the inter-generational transmission of the products of cognitive innovation. Furthermore, there are at least two (...) important functions of enculturation for cognitive innovation. First, enculturation is responsible for the ontogenetic acquisition of cognitive practices governing the interaction with innovative products. Second, successful processes of enculturation provide opportunities for subsequent innovative processes. The trans-generational trajectory of calculation from mathematical symbol systems to the first digital computers will serve as a paradigm example of the delicate interplay of cognitive innovation, cumulative cultural evolution, and enculturation. (shrink)

Sendo a fenomenologia um modo não-especulativo de pensar, o artigo põe a questão sobre a possibilidade de descrever a metafísica em regime de redução fenomenológica, ou seja, a partir de uma atitude que não pretende discursar sobre o ser enquanto ser, mas sim a partir dos diferentes “modos de aparecer” dos principais “objetos” da metafísica: alma, mundo e Deus. Neste caso, que sentido deverá possuir, para o modo fenomenológico de pensar, o metá, presente na palavra metafísica?

Richard Heersmink argues that self‐narratives are distributed across embodied organisms and their environment, given that their building blocks, autobiographical memories, are distributed. This argument faces two problems. First, it commits a fallacy of composition. Second, it relies on Marya Schechtman's narrative self‐constitution view, which is incompatible with the distributed cognition framework. To solve these problems, this article develops an alternative account of self‐narratives. On this account, we actively connect distributed autobiographical memories through distributed conversational and textual self‐narrative practices. This account (...) enhances our understanding of the memory–narrative nexus and has implications for philosophical conceptions of self. (shrink)

Mental capacities, philosophers of mind and cognition have recently argued, are not exclusively realised in brain, but depend upon the rest of the body and the local environment. In this context, the concept of ‘scaffolding’ has been employed to specify the relationship between embodied organisms and their local environment. The core idea is that at least some cognitive and affective capacities are causally dependent upon environmental resources. However, in-depth examinations of specific examples of scaffolding as test cases for current theorising (...) about scaffolding have remained scarce. The aim of the current paper is to help close this gap. To this end, I will offer a characterisation of key aspects of ‘scaffolding’ that can help specify scaffolding relations. In a second step, I will analyse fictional textual narrative as a test case for accounts of cognitive and affective scaffolding. The key claim of this paper will be that fictional textual narrative can be considered as a scaffold that transforms our capacities in social understanding and empathising in the course of ontogeny. (shrink)

Les photos de ce portfolio ont été prises par Philippe Carta, Julien Goetz, Francis Guermann, Bernard Muscat et Michel Noirez. Projecteur et enrouleur 35 mm mobiles installés dans le vestibule de l’Opéra-Théâtre pour la projection de Moïse et Aaron – 24 mars 2011. Avant la projection de Moïse et Aaron, Jean-Marie Straub, debout face à l’écran de l’Opéra-Théâtre, vérifie la qualité de l’image et du son. François Narboni et Régine Palucci présentent Moïse et Aaron. A...

In a recent article, Ratcliffe and Byrne (2022) propose a multifactorial phenomenological account of the influence of narrative on grief. Specifically, they argue that certain kinds of narrative can help navigate and negotiate the phenomenological disturbance of practical identity associated with bereavement. In this critical note, I identify and discuss two problems of their account. First, Ratcliffe and Byrne’s (2022) considerations rest on conceptually ambiguous distinctions between different narrative categories (the conceptual ambiguity problem). Second, their account appears to neglect the (...) variability of both grief experiences and different kinds of narrative engagement (the variability problem). These problems need to be resolved to make progress in understanding the influence (if any) of narrative engagements on the phenomenology of grief. (shrink)

In recent years, philosophers of mind have explored the relationship between lived embodied experiences and self-narratives in bringing about a sense of self. This relationship has been vividly debated, with no consensus in the field. While some have argued that lived embodied experiences influence, but are not influenced by, self-narratives, others have maintained that lived embodied experiences and self-narratives influence each other across time. However, the very concept of ‘self-narrative’ and its scope of application has remained underspecified. The debate, I (...) will argue, can only be resolved if we arrive at a better theoretical understanding of self-narrative. Therefore, the purpose of this paper is to develop a conceptual account of the notion of ‘self-narrative’ and a descriptive account of its scope of application. It will then be shown how these accounts can pave the way towards resolving the debate on the experience-narrative nexus. (shrink)

According to Thomas Metzinger, many human cognitive processes in the waking state are spontaneous and are deprived of the experience of epistemic agency. He considers mind wandering as a paradigm example of our recurring loss of epistemic agency. I will enrich this view by extending the scope of the concept of epistemic agency to include cases of depressive rumination and creative cognition, which are additional types of spontaneous cognition. Like mind wandering, they are characterized by unique phenomenal and functional properties (...) that give rise to varying degrees of epistemic agency. The main claim of this paper will be that the experience of being an epistemic agent within a certain time frame is a relational phenomenon that emerges from the organism’s capacity to interact with its cognitive niche. To explore this relation, I develop a new framework that integrates phenomenological considerations on epistemic agency with a functional account of the reciprocal coupling of the embodied organism with its cognitive niche. This account rests upon dynamical accounts of strong embodied and embedded cognition and recent work on cognitive niche construction. Importantly, epistemic agency and organism-niche coupling are gradual phenomena ranging from weak to strong realizations. The emerging framework will be employed to analyze mind wandering, depressive rumination, and creative cognition as well as their commonalities and differences. Mind wandering and depressive rumination are cases of weak epistemic agency and organism-niche coupling. However, there are also important phenomenological, functional, and neuronal differences. In contrast, creative cognition is a case of strong epistemic agency and organism-niche coupling. By providing a phenomenological and functional analysis of these distinct types of spontaneous cognition, we can gain a better understanding of the importance of organism-niche interaction for the realization of epistemic agency. (shrink)

Interactions in service ecosystems, as opposed to the service dyad, have recently gained much attention from research. However, it is still unclear how they influence a customer’s experiential value and trigger desired prosocial behavior. The purpose of this study is to identify which elements of the multi-actor service ecosystem contribute to a customer’s experiential value and to investigate its relation to a customer’s interaction attitude and inter-customer helping behavior. The authors adopted a scale development procedure from the existing literature. Service, (...) brand, retail and tourism management research as well as expert feedback is used to generate a pool of 33 items. Exploratory and confirmatory factor analysis were conducted. The scale was validated based on more than 468 responses to a CASI at one of the world’s largest trade shows. Scale-development procedure was followed by structural equation modeling. CFA supports that experiential value in multi-actor ecosystems comprises five dimensions. The functional value of personnel, the perception of other customers’ appearance, the perception of other customers’ behavior, multisensory stimuli, and a customer’s enjoyment. Experiential value positively and directly relates to a customer’s interaction attitude and inter-customer helping behavior. Furthermore, the effect of experiential value on inter-customer helping behavior is partially mediated by interaction attitude. Managers interested in getting more out of interactions with customers will develop an understanding for the interplay between the physical environment and individuals within a multi-actor ecosystem. Social scientists and managers can use the scale to assess experiential value, encourage a customer’s interaction attitude and utilize the customers’ influence on their peers. This paper synthesizes insights from existing research on experiential value, from various fields, in one scale. This holistic approach is the first to simultaneously account for a customer’s interactions with the multisensory physical environment, personal interactions with employees and interactions between customers in a multi-actor service ecosystem. (shrink)