Abstract

The rise of the digital economy, in terms of digital innovation (DI), requires the reconsideration of the notion of innovation to clarify its conceptualisation in a post–industrial digital economy. The current science, technology, innovation (STI), and social studies of innovation are lacking conceptual, theoretical, and analytical grounds for the exploration of DI, despite their pervasive impact on our lives. The aim of this study is to provide a conceptual framework for the exploration of DI, driven by growing recognition of the fact that the concept of innovation is faced with contemporary crises due to the theoretical and analytical limits of industrial innovation when adapting to socio-economic changes. This article discusses the ways in which intrinsic features of DI differentiate from industrial innovation, constructing the concept of DI around its two distinctive features: raising social inequality through four selected mechanisms and disrupting business models with ambivalent consequences. These characteristics have been identified to be the most intriguing when attempting to understand the nature of DI in today’s digital society. This research applies an intersectional and interdisciplinary approach, allowing for a critical and qualitative analysis of the current concepts of DI in different scientific fields and their convergence into a common theoretical ground for the social science of DI.