Improving Patient Satisfaction Through the Consistent Use of Scripting by the Nursing Staff

Jona's Healthcare Law, Ethics, and Regulation 5 (3):68-72 (2003)
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10.1097/00128488-200309000-00007

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Caring and Competency.Lewis W. Mustard - 2002 - Jona's Healthcare Law, Ethics, and Regulation 4 (2):36-43.

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