‘I wish to register a complaint’: the growing complaints culture in higher education

Perspectives: Policy and Practice in Higher Education 10 (3):69-73 (2006)
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10.1080/13603100600816567

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Citations of this work

Student complaints and appeals: the practitioner’s view.Liz Buckton - 2008 - Perspectives: Policy and Practice in Higher Education 12 (1):11-14.
Challenging student behaviour.Glyn Jones & Clare Philp - 2011 - Perspectives: Policy and Practice in Higher Education 15 (1):19-23.

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