Abstract

As a consequence of globalization, port performance has become increasingly important for international trade. Different ports perform differently in terms ofthroughput of cargo volume and container TEUs, as they are influenced by a number of factors. This research reviews the literature on the factors with the support of reviewing port performance indicators. The research aims to identify how different port stakeholders evaluate these factors’ importance to their port performances and how they evaluate their factor performances differently. The methodology employs a large-scale questionnaire survey in the ports of Western Europe and Eastern Asia. The findings are presented that different port stakeholders evaluate factor importance and performance differently, which implies that the relevant key port stakeholders should all be included when developing port strategy.