Abstract

I examine the conflict and dialogue perspectives to social change. Distinguishing between conflict and aggression, I argue that although conflict of interest is inevitable, it is also inevitable that we use aggression to cleal with our conflicting interests. The conflicting nature of human interests makes at least verbal conflict to be unavoidable, but I distinguish between verbal conflict and verbal aggression. With the help of Aristotle's components of persuasion, I further distinguish benueen verbal conflict approaches such as rational nonaggressive, rational aggressive, and character- or emotion targeted verbal aggression. With insightsfrom the Akan of Ghana, I argue that effective constraints against aggressive behaviour can be built into social policy and, ultimately, culture. Incidentally, a critical but non-aggressive approach to verbal conflict rhymes with an agonistic mode of dialogue that redeems traditionally congenial dialogue from much of its weaknesses.