Interviews were carried out with 979 women attending a clinic for birth control advice. Most of the patients were single, middle-class women who worked in central London offices. More than 600 had never approached their GP for advice; of these, about 200 were reluctant to do so because of embarrassment or fear of the reception they might get. Those that did visit a GP intially tended to complain of a lack of interest. Fewer patients who had sought help from a (...) local family planning clinic expressed a similar dissatisfaction but one-third did criticize the facilities and service provided. Two-thirds of the patients were surprisingly ignorant about the contraceptive facilities available in the areas in which they lived. (shrink)