This article focuses on a political use of resentment for establishing social order. Italian society is becoming more more competitive and individualistic, offering social actors many choices, but without promoting the conditions of equal opportunity necessary to fulfill their increasingly inflated desires. Social interactions come to be pervaded by frustration and resentment. In the modern era resentment was traditionally channelled against various scapegoats, both external—enemy nation-states—or internal: rival social classes; ethnic, religious, and cultural minorities. However, globalization and the declining welfare (...) state have deeply changed the modalities for the sublimation of resentment by intensifying its crushing effects. (shrink)

This article discusses the principle results of a case study relative to a medium-sized hospital in northern Italy (130 doctors, 190 nurses, 300 beds). The subjects of the investigation are the metaphors used in the construction of the doctor's professional identity and in the definition of his or her relationship with the patient. The research tool used was a narrative interview conducted on the 14 head physicians and 4 charge nurses. The frequent unwitting use of metaphors reveals that the patient's (...) subjectivity is taken for granted or even neglected. It may emerge only when the patient becomes a conflictual or juridical subject. (shrink)