How do essentialist beliefs about categories arise? We hypothesize that such beliefs are transmitted via language. We subject large language models (LLMs) to vignettes from the literature on essentialist categorization and find that they align well with people when the studies manipulated teleological information -- information about what something is for. We examine whether in a classic test of essentialist categorization -- the transformation task -- LLMs prioritize teleological properties over information about what something looks like, or is made of. (...) Experiments 1 and 2 find that telos and what something is made of matter more than appearance. Experiment 3 manipulates all three factors and finds that what something is for matters more than what it's made of. Overall, these studies suggest that language alone may be sufficient to give rise to essentialist beliefs, and that information about what something is for matters more. (shrink)

In online communities, such as Twitter, Facebook, or Reddit, millions of pieces of contents are generated by users every day, and these user-generated contents show a great variety of topics discussed that make the online community vivid and attractive. However, the reasons why UGCs show great variety and how a firm can influence this variety was unknown, which had been an obstacle to understanding and managing UGCs’ variety. This study fills these two gaps based on variety-seeking theory and topic modeling, (...) which is a technique in machine learning. We extract, quantitatively, the topic of the UGCs using topic modeling and divide UGCs into two types: single topic and multiple topics. The user’s tendency to choose the type of UGC is used to measure variety-seeking behavior. We found that users have an intrinsic preference for variety when producing UGCs; the more single topic UGCs were produced in the past, the higher the probability of producing multiple topics UGC and the lower the probability of producing single topic UGC would be in the next, and vice versa. Furthermore, we discussed the effect of language/linguistic style matching between firm feedbacks and UGCs on users’ variety-seeking tendencies in UGCs’ production. This study makes three contributions: broadening variety-seeking theory to new behavior, that is content production behavior, and the results demonstrated that people would show a variety-seeking behavior in producing UGCs. a new feasible method to measure the variety of UGCs by using topic modeling to extract the topics of UGCs and then measure the variety-seeking behavior in producing UGCs by analyzing the choice between single topic and multiple topics. guidance for the firm to alter LSM of feedbacks to influence the variety of UGCs. (shrink)

Generic statements, such as "Bees are striped" are thought to be a central vehicle by which essentialist beliefs are transmitted. But work on generics and essentialism almost never focuses on the type of properties mentioned in generic statements. We test the hypothesis that teleological properties, what something is for, affect categorization judgments more strongly than behavioral, biological, or social properties. In Experiment 1, participants categorized properties as being either behavioral, biological, social, or teleological. In Experiment 2, we used the top (...) four properties from each group to describe a generic noun or a specific individual. Participants then categorized creatures that had one of their properties transformed. We found that changes to teleological properties had the strongest impact on categorization judgments. In Experiment 3, we also found that teleological properties mattered more in an induction task. We suggest that teleological properties play this privileged role in categorization because they are treated as essential properties. (shrink)

The impact of integrity on organizational and/or interpersonal relationships is well documented in the literature but its influence on customer relationships such as consumer trust and relationship commitment has been largely overlooked. The present study attempts to fill this research gap by examining the effect of integrity on consumer relationship commitment in a cross-cultural setting. Survey data from the United States and China were used to test the hypothesized relationships. The results show that integrity has significant impacts on both consumer (...) trust and relationship commitment, and culture significantly moderates the effect of integrity on consumer commitment. Specifically, integrity was found to affect American respondents’ relationship commitment both directly and indirectly with the direct effect being greater and the indirect effect being smaller relative to those of Chinese respondents. In contrast, integrity had only indirect effect on relationship commitment with Chinese consumers, highlighting the importance of consumer trust in the integrity-commitment relationship. The implications for research and business practice were discussed. (shrink)

Previous research demonstrates the critical role moral disengagement plays in unethical decision-making. This study investigates the relationships among moral endorsement, shareholder-value orientation, moral disengagement, and moral judgment on issues of different moral intensities. The results of a scenario-based survey conducted in China confirm the negative (positive) impact of moral disengagement (moral intensity) on moral judgment. The findings reveal that both moral endorsement and shareholder-value orientation of decision-makers significantly influence moral judgment and that moral intensity moderates the relationships between moral endorsement (...) and moral judgment, and between shareholder-value orientation and moral disengagement. The study’s theoretical contributions, managerial implications, and limitations are discussed. (shrink)

Relevance deprivation syndrome refers to feelings of incompetence among retired people caused by them leaving their high status or influential jobs. The question then arises: do people in positions of power, like Danwei leaders in China, have a lower life satisfaction post-retirement compared to other groups? This study investigated the influence of serving as a Danwei leader before retirement on retirees’ life satisfaction, as well as differences in this influence and the channels through which they are affected. Based on the (...) data of 5,873 respondents of the 2018 China Longitudinal Aging Social Survey, ordinary least-squares, ordered logistic regression, and propensity score matching models were used to investigate the influence, differences, and influential mechanisms of serving as a Danwei leader before retirement on retirees’ life satisfaction. We found that Danwei leaders experience a significantly positive impact on their life satisfaction post-retirement. Second, the positive impact of having served in this role on peoples’ post-retirement life satisfaction is related to the resulting higher income, social status, and better living habits. In contrast to the perspective of relevance deprivation syndrome, in China, having been a Danwei leader before retirement has a significantly positive impact on peoples’ life satisfaction post-retirement, with there being a significant difference observed among different types of retired Danwei leaders. (shrink)

Online brand communities could benefit firms in many usages, ranging from collecting consumers’ suggestions or advice to interacting with community members directly and transparently. Creating a positive emotional atmosphere is essential for such communities’ healthy development as its boosts the continuous involvement of each member. However, the dynamic cross-influences and evolution of emotions in OBCs have not been fully explored, which was the research gap this paper tried to fill. Based on emotional contagion theory, this study identifies three sources of (...) textual sentiment through machine learning methods in OBCs: member’s posts, other members’ feedback, and the focal firm’s official feedback. This study further tested the dynamic emotional contagion process among these sources on valence and volatility, namely how they affected each other. Data was collected from the MIUI forum, a large forum launched by Xiaomi corporate on August 1, 2011, which contained 17,622 posts and 99,426 feedback. Results showed that: in the emotional contagion process, there existed differences in the influence of emotional valence and volatility from different sources; all emotional interactions were temporary and mostly lasted no more than three days; the most significant contributor of each sources’ emotion was itself, which could be explained by lagged effect; the valence of focal firm’s emotion was the second contributor of the valence of member’s emotion and other members’ emotion. Three sources of emotion in OBCs and emotional valence/volatility should be considered when firms try to guide the emotional changes in such communities. Furthermore, firms could proactively influence members’ emotions by carefully designing the feedback to members’ posts. Besides, since all interactions are temporary, firms need to engage in online communities frequently, like consistently offering feedback. (shrink)

Micro-expressions, as fleeting facial expressions, are very important for judging people’s true emotions, thus can provide an essential behavioral clue for lie and dangerous demeanor detection. From embodied accounts of cognition, we derived a novel hypothesis that facial feedback from upper and lower facial regions has differential effects on micro-expression recognition. This hypothesis was tested and supported across three studies. Specifically, the results of Study 1 showed that people became better judges of intense micro-expressions with a duration of 450 ms (...) when the facial feedback from upper face was enhanced via a restricting gel. Additional results of Study 2 showed that the recognition accuracy of subtle micro-expressions was significantly impaired under all duration conditions (50 ms, 150 ms, 333 ms, and 450 ms) when facial feedback from lower face was enhanced. In addition, the results of Study 3 also revealed that blocking the facial feedback of lower face, significantly boosted the recognition accuracy of subtle and intense micro-expressions under all duration conditions (150 ms and 450 ms). Together, these results highlight the role of facial feedback in judging the subtle movements of micro-expressions. (shrink)

The present qualitative study analyzes how cultural capital, gender, class, and family involvement impact Chinese female students’ aspirations of studying in the United Kingdom. We investigated how these factors facilitate or limit female students’ choice of study destination, as well as choices of subject and program. Data were gathered through participant observation and semi-structured interviews in a British university. A total of 25 young Chinese female students from different subject areas took part in the semi-structured interviews. Out of those, five (...) students are undergraduates, 11 are taught master’s students, and the other nine students are doctoral candidates. Most of the undergraduates and postgraduates are from middle-class families, while some of the Ph.D. students are from working-class families. The results of the content analysis were examined in light of gender and cultural capital theory. It was found that although there exist differences within the middle-class families regarding the possession of cultural capital, many female students from middle-class families obtained high levels of cultural capital, and these students usually internalized the idea of pursuing a place in the United Kingdom’s tertiary education system as a way of enhancing women’s competency in future job markets. Furthermore, compared with working-class students, many respondents’ choice of subject and program was highly gendered, as their families expect them to live a feminine life by choosing “appropriate” feminine subjects. Therefore, despite having the privilege to study abroad, female middle-class students’ educational choices are still constrained by gender and class. (shrink)