This paper briefly surveys several prominent modeling approaches to knowledge-based intelligent systems design and, especially, expert systems and the breakthroughs that have most broadened and improved their applications. We argue that the implementation of technology that aims to emulate rudimentary aspects of human intelligence has enhanced KBIS design, but that weaknesses remain that could be addressed with existing research in cognitive science. For example, we propose that systems based on representational plasticity, functional dynamism, domain specificity, creativity, and concept learning, with (...) their theoretical and experimental rigor, can best characterize the problem-solving capabilities of humans and can best overcome five key limitations currently exhibited by knowledge-based intelligent systems. We begin with a brief survey of the relevant work related to KBIS design and then discuss these five shortcomings with new suggestions for how to integrate results from cognitive science to resolve each of them. Our ultimate goal is to increase awareness and direct attention to areas of theoretical and experimental cognitive research that are fundamentally relevant to the goals underlying KBISes. (shrink)