Algorithms have developed into somewhat of a modern myth. On the one hand, they have been depicted as powerful entities that rule, sort, govern, shape, or otherwise control our lives. On the other hand, their alleged obscurity and inscrutability make it difficult to understand what exactly is at stake. What sustains their image as powerful yet inscrutable entities? And how to think about the politics and governance of something that is so difficult to grasp? This editorial essay provides a critical (...) backdrop for the special issue, treating algorithms not only as computational artifacts but also as sensitizing devices that can help us rethink some entrenched assumptions about agency, transparency, and normativity. (shrink)

Algorithms have become a widespread trope for making sense of social life. Science, finance, journalism, warfare, and policing—there is hardly anything these days that has not been specified as “algorithmic.” Yet, although the trope has brought together a variety of audiences, it is not quite clear what kind of work it does. Often portrayed as powerful yet inscrutable entities, algorithms maintain an air of mystery that makes them both interesting and difficult to understand. This article takes on this problem and (...) examines the role of algorithms not as techno-scientific objects to be known, but as a figure that is used for making sense of observations. Following in the footsteps of Harold Garfinkel’s tutorial cases, I shall illustrate the implications of this view through an experiment with algorithmic navigation. Challenging participants to go on a walk, guided not by maps or GPS but by an algorithm developed on the spot, I highlight a number of dynamics typical of reasoning with running code, including the ongoing respecification of rules and observations, the stickiness of the procedure, and the selective invocation of the algorithm as an intelligible object. The materials thus provide an opportunity to rethink key issues at the intersection of the social sciences and the computational, including popular concerns with transparency, accountability, and ethics. (shrink)

What are the challenges of turning data subjects into research participants—and how can we approach this task responsibly? In this paper, we develop a methodology for studying the lived experiences of people who are subject to automated scoring systems. Unlike most media technologies, automated scoring systems are designed to track and rate specific qualities of people without their active participation. Credit scoring, risk assessments, and predictive policing all operate obliquely in the background long before they come to matter. In doing (...) so, they constitute a problem not only for those subject to these systems but also for researchers who try to study their experience. Specifically, we identify three challenges that are distinct to studying experiences of automated scoring: limited awareness, embeddedness, and ongoing inquiry. Starting from the observation that coming to terms with one's position as a data subject constitutes a form of learning in its own right, we propose a research strategy called critical companionship. Originally articulated in the context of nursing research, critical companionship invites us to accompany a data subject over time, paying critical attention to how the participant's and the researcher's inquiries complicate and constitute each other. We illustrate the strengths and limitations of this methodology with materials from a recent study we conducted about people's credit repair practices and sketch a set of sensibilities for studying contemporary scoring systems from the margins. (shrink)