The fact that social welfare professions including social work, youth work and community work deal with the lives and relationships of human beings is far from controversial. What is contentious is that in light of increasing intellectual work on the nature of social practices there is a failure in the human services literature to adequately examine the interdependencies and entanglements between conceptualisations of the stuff that the helping professions deals with and understandings of practice. This article examines the nexus and (...) mediations between the phenomena and practice of social service work. The case is made that human services and the human beings they deal with are often imagined and represented in one-dimensional, unambiguous, calculable and orderable ways that align with neo-liberal inspired and technical approaches to practice. I argue that these accounts are inadequate and I suggest that practices of care and the people engaged in such practices should be constituted as complex, unpredictable, wicked and emergent. A key to good practice in the people professions is acknowledging and attending to this complexity and aporia. (shrink)

In Australia young people have emerged as a popular target for social enterprises and enterprising activities (Barraket, Mason and Blain, 2016). The reasons for engaging young people in enterprise-based projects include claims that they help address young people's deficits in entrepreneurialism and risk-taking as well as prepare young people to thrive in risky futures characterised by uncertain labour markets and precarious work (Foundation for Young Australians, 2015, 2016a, 2017a). The risk category is also central to a good deal of policy (...) concerning young people and underpins many agendas and programmes that aim to govern what many people claim to be young people's 'natural' tendencies to experiment and take risks (Bessant, 2008). This article explores how differing and arbitrary accounts of the relationships between young people and risk help to justify enterprise-based initiatives into young lives that might not serve young people's best interests. (shrink)

This book, based on a critical/collective/auto/ethnographic research project, describes an assemblage of theoretically informed, arts-based methods that aim to promote multiplicity and thinking. It explores multiplicities of knowing, sensing, doing and being, generated by analyzing knowing frames, poetry, reading aloud, fableing, playwriting and other inventive, playful and scholarly ways of working with experiences and stories. By offering engaging and inspiring strategies that can disturb standardizations and interrupt cultural normativities, the book sheds light on the conditions that might be present in (...) cultural contexts that enable diversity and creativity. The research project on which this book is based originated from a contradictory set of conditions characterized on the one hand by a marked interest in creative research methods and novel knowledge practices and, on the other hand, by a widespread concern that we live in increasingly standardized times, featuring systems that specify objectives ahead of time, demand compliance and narrow the possibilities for human action. The book takes readers on an arts-based journey designed to enhance the opportunities for imaginative and ethical professional practice in education, human services and the arts. (shrink)

One thing an examination of the literature on youth work makes clear is a lack of clarity on youth work's purpose. This study investigated the value of using the concept of telos as an analytical tool to orient youth work towards the right ends. Relevant literature was systematically reviewed. The value of telos in understanding youth work was examined. Common aims of youth work were described. The merits of different goals were assessed to figure out which, if any, is youth (...) work's proper purpose. A telos would provide youth work a clear and cohesive definition, act as a useful guide for good practice, and distinguish youth work from other interventions into young people's lives. The case was made for the telos of youth work to be 'enabling young people to live the good life'. (shrink)

This critique of some of the prevailing approaches to youth work argues that theories of practice offer better ways of understanding and achieving good practice. A significant body of literature suggests good youth work involves engaging young people in education and training, implementing a practice model, or acting upon young people's feedback. However, criticisms of these accounts suggest they are inadequate. This article makes the case that we need to think about the problems youth work is trying to address as (...) 'wicked problems' that call for 'wicked solutions' and argues that practice theories missing from the youth work literature provide more in the way of wicked solutions compared to the conventional approaches to youth work. Three practice theories - from Arendt, Bourdieu and Shove, Pantzar and Watson - are examined together with discussion of their implications for conceptualising and realising good practice. (shrink)

Technology is fundamental to and embedded in the way practice is conceptualized and institutionalized in social service work. Many scholars assume and expect that good practices of care are achieved with the correct application of theory produced by rigorous scientific research. However, there are significant critiques of this viewpoint. We examine the work of Donald Schön and Martin Heidegger and agree with these authors' suggestions that technical rationality and modern technology are not the way to achieve good practice in the (...) human services. At the same time, we are not convinced that the alternatives offered by Schön and Heidegger provide what good practice requires. We draw on Aristotle's account of the intellectual virtues and make the case for phronesis and praxis as other possibilities for inspiring new kinds of social welfare practice in the twenty-first century. (shrink)

In this thesis I argue that what we tend to see in contemporary accounts of human service practice in the relevant literature is a ‘common-sense’ informed by a complex mix of neoliberal political and policy imperatives and various kinds of technical-rational styles of administration and management. These accounts of practice can inadvertently contribute to the problems they are meant to address and can do more harm than good. Common-sense accounts of practice also align with how human services are typically regulated (...) and they align with prevailing ways the education of human services takes place, including in universities. Consequently, the same types of problems that take place with human service practice also take place with the institutionalisation and reproduction of human services. If we are serious about achieving good practice in human services, then we need to think more clearly about what practice in human services is. <br /><br />There is a good case for articulating a theory of human service practice to inspire new and better ways of achieving good practice. The theory of good practice outlined here draws on the philosophy of Aristotle and neo-Aristotelian accounts of practice. It draws especially on Dunne who argues that a theory of practice should offer a defensible account of how we should conceptualise the stuff that human services deal with, and the sorts of knowing, action and ends that best accord with such conceptualisations. <br /><br />I argue that the beings at the centre of human services should be understood as complex, emergent, unpredictable, and ‘wicked’ in the sense that Rittel and Webber talk about. This highlights the possibility that the people, problems and practices of human services can be revealed in multiple and contrary ways. Accordingly, human services hold both promises and dangers for people and good practice is far from self-evident and is highly contestable in each individual case. <br /><br />I argue that phronesis (practical wisdom) is the way of knowing that best corresponds to and is most suited to deal with the uncertain, messy, contingent and context-dependent beings of human services, which require and deserve ongoing deliberations and good determinations on each occasion that are at the same time always tentative and remain open to other suggestions and modification especially because our knowledge may be erroneous and incomplete. I argue that good practice also requires reflexivity and value rationality to help identify and alleviate the problems associated with neoliberal approaches to practice and as an alternative to technical rationality and value neutrality. <br /><br />I make the case for praxis (good action) along with a range of other human activities including value-rational deliberation as the forms of action that best align with and are most appropriate for dealing with the ever-changing, often inexplicable and always difficult beings of human services. Praxis is in accordance with phronesis and can be understood in part as durable practice and in part as responding to each case in new ways. In particular, it involves figuring out and enacting the most desirable course of action in each instance of practice while at the same time remaining receptive to other possibilities and to doing things differently particularly because we might not always be immediately aware of what we are doing, and our actions could be doing more harm than good. <br /><br />I show that clarity about our telos will help to re-orient human services to pursuing preferred ends and securing goods that are better suited to the entities of human services compared to instrumentally designed relations between widely applicable and transferable techniques and pre-determined outcomes. I argue for the telos of youth work to be enabling young people to live the good life. Following my accounts of phronesis and praxis this orientation of human services towards more desirable and ethical purposes takes the form of a commitment that is always carefully reconsidered at the same time as determinedly pursued. However, unlike outputs that can be wholly predetermined, efficiently sought after and completely achieved, this is an end that is never fully attained. This is especially the case because there is always more that can be known and done and because there are always disagreements on the goods to be secured. <br /><br />This theory of practice should correspond to and supports the education of people for professional practice. In particular, the education of human services needs to reproduce how the beings of human services are to be conceptualised and the ways of knowing, forms of action and ends that cohere. At the same time, university-based human service education should support the development, exercise and experience of good practice-as-praxis guided by phronesis. <br />. (shrink)

This article explores the opportunities afforded by Ursula Le Guin’s allegory ‘The Ones Who Walk Away from Omelas’ for thinking about the role of youth work in modern cities and societies that are deemed to be successful but at the same time fail some young people. Using Melbourne and Australia as examples and following Le Guin the case is made that the prosperity of ‘liveable’ cities and ‘lucky’ countries coincides with the neglect and mistreatment of some young people. The same (...) cultural, economic and political practices and processes that produce the beauty and abundance also produce the inequalities and hardships, and these include policies inspired by neoliberalism, processes of individualisation, and utilitarianism. Unlike the ones who walk away from Omelas youth workers can stay and fight adversity and injustice, however alleviating problems young people experience is more complex than it is often thought to be. One reason this is the case is because youth work is entangled with the same range of ethical, emotional, intellectual, political, and economic circumstances that generate thriving places and disadvantaged young lives, and inadvertently youth workers can reproduce the challenging and limiting conditions faced by some young people. (shrink)