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  1.  32
    Organizational Reintegration and Trust Repair After an Integrity Violation: A Case Study.Nicole Gillespie, Graham Dietz & Steve Lockey - 2014 - Business Ethics Quarterly 24 (3):371-410.
    This paper presents a holistic, contextualised case study of reintegration and trust repair at a UK utilities firm in the wake of its fraud and data manipulation scandal. Drawing upon conceptual frameworks of reintegration and organizational trust repair, we analyze the decisions and actions taken by the company in its efforts to restore trust with its stakeholders. The analysis reveals seven themes on the merits of proposed approaches for reintegration after an integrity violation , and novel insights on the role (...)
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  2.  7
    Building and Restoring Organisational Trust.Graham Dietz - 2011 - Institute of Business Ethics.
    Understanding and managing trust is a critical competency for organisations that take their ethical values seriously. Organisations need to know how trust is won, developed and sustained, and also what to do when that trust is threatened or has broken down. This Report helps organisations understand what trust is and how it is established at the interpersonal and organisational level. It outlines strategies for building and sustaining a resilient reputation for organisational trustworthiness and, through the use of case studies, illustrates (...)
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  3.  16
    Unravelling the Complexities of Trust and Culture.Graham Dietz, Nicole Gillespie & Georgia T. Chao - 2010 - In Mark Saunders (ed.), Organizational Trust: A Cultural Perspective. Cambridge University Press. pp. 3--41.
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